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- Tasks: Provide exceptional beauty treatments and create a calming environment for guests.
- Company: Join Aimbridge Hospitality, a global leader in hospitality with a people-first approach.
- Benefits: Enjoy industry-leading training, hotel discounts, and access to wellness programmes.
- Why this job: Transform guests' days and be part of a first-class spa experience.
- Qualifications: NVQ Level 3 in Beauty Therapy preferred; excellent customer service skills essential.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
The predicted salary is between 20000 - 25000 £ per year.
Qualifications
- NVQ Level 3 in Beauty Therapy (Massage Route) – Essential
- Elemis Training – Preferred (but not essential)
- Excellent customer service skills to interact with guests frequently and provide assistance, guidance, and ensure that guests have a comfortable and enjoyable experience.
- Detail-oriented and capable of ensuring that leisure club facilities are clean, safe, and well-maintained at all times; able to identify and address any issues that arise promptly.
- Excellent communication skills to interact with guests, colleagues, and management on a regular basis and ensure guests’ needs and requests are met promptly and efficiently.
- Ability to work well in a team and collaborate with other hotel staff to ensure a seamless guest experience.
- Disclosure Check required during onboarding.
Responsibilities
- Passionate about providing an exceptional guest experience and living through our brand standards.
- Transform a guest's day from good to exceptional by creating a calming, welcoming, and professional environment.
- Prepare your treatment room to the highest standard, setting the tone for a seamless, relaxing experience.
- Carry out a range of professional massages and treatments, ensuring every guest receives top-level care from consultation through to completion.
- Warmly greet guests, guide them through their visit, complete consultation forms, and maintain a spotless work environment.
- Be a key part of delivering a first-class spa experience and play a vital role in the overall guest stay.
Company Overview
Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. As a global leader, we are committed to representing our global community and offering everyone “A Place to Grow”.
Benefits
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
- Access to hotel gym facilities
- Discount on spa access, treatments and accommodation
- Free staff parking
Beauty Therapist in Bournemouth employer: Aimbridge EMEA
Contact Detail:
Aimbridge EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Therapist in Bournemouth
✨Tip Number 1
Get to know the company! Research Aimbridge Hospitality and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests and colleagues regularly, role-play common scenarios with a friend. This will help you feel more confident and articulate during interviews.
✨Tip Number 3
Show off your attention to detail! During your interview, share specific examples of how you've maintained high standards in previous roles. This will demonstrate that you’re ready to keep the spa environment spotless and welcoming.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at the West Cliff Hotel Bournemouth.
We think you need these skills to ace Beauty Therapist in Bournemouth
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your NVQ Level 3 in Beauty Therapy right at the start. If you've got any Elemis training, even better! We want to see what makes you stand out.
Customer Service is Key: Since you'll be interacting with guests a lot, share examples of your excellent customer service skills. Tell us about a time you went above and beyond to make someone’s day better!
Attention to Detail Matters: We love detail-oriented folks! Mention how you keep your work environment clean and safe, and how you tackle any issues that pop up. It shows you care about the guest experience.
Team Player Vibes: Let us know how you work well with others. Share experiences where you collaborated with colleagues to create a seamless guest experience. We’re all about teamwork here at StudySmarter!
How to prepare for a job interview at Aimbridge EMEA
✨Know Your Stuff
Make sure you brush up on your NVQ Level 3 in Beauty Therapy and any relevant treatments you might be asked about. Familiarise yourself with the Elemis products and techniques, even if you haven't had formal training. This shows your enthusiasm and commitment to providing top-notch service.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or resolved an issue effectively. This will demonstrate your ability to create a welcoming environment and ensure guests have a fantastic experience.
✨Attention to Detail is Key
During the interview, highlight your attention to detail. You could mention how you maintain cleanliness and organisation in your work area or how you ensure every treatment is tailored to the guest's needs. This will resonate well with the role's requirements.
✨Communicate Like a Pro
Practice your communication skills before the interview. Be ready to discuss how you interact with guests and colleagues, ensuring everyone's needs are met. Good communication is crucial in this role, so showing that you can articulate your thoughts clearly will set you apart.