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- Tasks: Ensure guest rooms are spotless and provide exceptional service to create a welcoming atmosphere.
- Company: Join Aimbridge Hospitality, a leader in the hospitality industry with a people-first approach.
- Benefits: Enjoy flexible working, hotel discounts, career development, and a starting salary above minimum wage.
- Why this job: Be part of a friendly team that shapes memorable experiences for guests in a vibrant city.
- Qualifications: Passion for cleanliness, attention to detail, and strong communication skills are essential.
- Other info: Access to industry-leading training and a supportive work environment with great career growth.
The predicted salary is between 20000 - 22000 £ per year.
As a Housekeeping Room Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure beds are changed and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
Key Responsibilities:
- Attention to detail: it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
- A real passion for cleanliness - you should enjoy cleaning and creating a spotless room for every guest.
- Time management skills: in this busy role, must be able to manage your time effectively to ensure that all rooms are cleaned within the allotted timeframe.
- Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
Staybridge Suites Birmingham is located in the very heart of Birmingham within the Martineau Place Shopping Centre and just a five minute walk from the world-class Bullring Shopping Centre and the stunning architecture of the city’s beautiful New Street. Staybridge Suites hotel is a relaxing home-from-home, warm and friendly alternative to traditional apartments, situated on Corporation Street in the heart of Birmingham City Centre. We are just a 5-minute walk from Birmingham New Street, Snow Hill and Moor Street stations. All of our 179 suites contain fitted kitchenettes, dining/work desk, and adequate wardrobe space and en-suite bathrooms.
Benefits:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Flexible working opportunities
- Minimum of 30 days holiday
- Paid breaks
- Starting salary above national minimum wage
- Access to hotel gym facilities
- Career and lifestyle breaks – Allowing you to take time off for key life events
We have more than a hotel’s average number of stayovers and our housekeeping team has the opportunity of really getting to know our long stay guests and making sure everything is just as they need it in their 'home away from home' stay.
Staybridge Suites BirminghamHousekeeping Room Attendant employer: Aimbridge EMEA
Contact Detail:
Aimbridge EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staybridge Suites BirminghamHousekeeping Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Staybridge Suites Birmingham. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Room Attendant, you'll need to interact with guests and staff regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle guest requests smoothly.
✨Tip Number 3
Show off your passion for cleanliness! During your interview, share specific examples of how you maintain high standards in your cleaning routines. Whether it’s a personal story or a previous job experience, let them see your enthusiasm for creating spotless spaces for guests.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll be one step closer to joining our amazing team at Staybridge Suites Birmingham. Don’t miss out on this opportunity!
We think you need these skills to ace Staybridge Suites BirminghamHousekeeping Room Attendant
Some tips for your application 🫡
Show Your Passion for Cleanliness: When you're writing your application, let us know how much you love creating spotless spaces. Share any experiences where you've gone the extra mile to ensure cleanliness, as this is key for a Housekeeping Room Attendant.
Highlight Your Attention to Detail: Make sure to mention specific examples that showcase your keen eye for detail. Whether it's tidying up a room or ensuring all amenities are replenished, we want to see how you can contribute to our guests' exceptional experience.
Demonstrate Your Time Management Skills: In your application, talk about how you manage your time effectively in busy situations. We’re looking for someone who can juggle multiple tasks while maintaining high standards of cleanliness and guest satisfaction.
Communicate Clearly: Effective communication is crucial in our team. Use your application to show how you’ve successfully interacted with guests or colleagues in the past. This will help us see how you can fit into our friendly and professional environment.
How to prepare for a job interview at Aimbridge EMEA
✨Show Your Passion for Cleanliness
Make sure to express your genuine love for cleanliness during the interview. Share specific examples of how you maintain a tidy environment, whether at home or in previous jobs. This will show that you’re not just looking for a job, but that you truly care about creating a spotless and welcoming space for guests.
✨Demonstrate Attention to Detail
Prepare to discuss how you pay attention to the little things that make a big difference. Bring up instances where your keen eye for detail helped improve a guest's experience or ensured compliance with health and safety regulations. This will highlight your suitability for maintaining high standards in housekeeping.
✨Time Management is Key
Be ready to talk about how you manage your time effectively, especially in busy environments. You could mention techniques you use to prioritise tasks or how you ensure all rooms are cleaned within the allotted timeframe. This will reassure the interviewer that you can handle the demands of the role.
✨Communicate Effectively
Since communication is crucial in this role, think of examples where you successfully interacted with guests or team members. Highlight your ability to respond to requests and inquiries promptly. This will demonstrate that you can contribute positively to the hotel's reputation for excellent customer service.