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- Tasks: Handle customer inquiries and support teams with administrative tasks.
- Company: Dynamic service provider based in Birmingham.
- Benefits: Full-time hours, potential for permanent position, and a supportive team environment.
- Why this job: Join a vibrant team and develop your customer service skills while making a difference.
- Qualifications: Strong IT skills and a customer-focused attitude are essential.
- Other info: In-person role with a structured schedule from 8am to 4pm, Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic service provider in Birmingham is seeking a full-time Customer Service Representative to handle inquiries and administrative tasks.
Responsibilities include:
- Answering phone and email queries
- Ordering spares
- Providing support across teams
The ideal candidate will possess strong IT skills and a customer-focused attitude, with the ability to handle multiple tasks efficiently.
This role is temp to perm and requires in-person work, offering a scheduled full-time position from 8am to 4pm, Monday through Friday.
Temp-to-Perm Customer Service Administrator in Birmingham employer: AIM TV Group / Raw Travel
Contact Detail:
AIM TV Group / Raw Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp-to-Perm Customer Service Administrator in Birmingham
✨Tip Number 1
Make sure you know the company inside out! Research their services and values so you can show off your knowledge during interviews. This will help us see that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone and email communication skills. Since you'll be handling inquiries, we want to see how well you can articulate your thoughts. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your IT skills! If you have experience with specific software or tools, mention them during your interview. We love candidates who can hit the ground running and make our lives easier.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Temp-to-Perm Customer Service Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how you can handle inquiries and support across teams, so don’t be shy about showcasing relevant examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit for our dynamic team in Birmingham. Keep it friendly and professional!
Show Off Your Multi-tasking Skills: In your application, mention any experiences where you've successfully juggled multiple tasks. We love candidates who can keep their cool under pressure and manage various responsibilities efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this temp-to-perm opportunity. Let’s get started!
How to prepare for a job interview at AIM TV Group / Raw Travel
✨Know the Company
Before your interview, do a bit of research on the dynamic service provider in Birmingham. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since strong IT skills are essential for this position, be prepared to discuss your experience with relevant software and tools. Bring examples of how you've used technology to improve customer service or streamline administrative tasks in previous roles.
✨Demonstrate Your Customer-Focused Attitude
Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to providing excellent service and your ability to handle inquiries effectively.
✨Prepare for Multi-Tasking Questions
Given that the role requires handling multiple tasks efficiently, expect questions about how you prioritise and manage your workload. Prepare examples that highlight your organisational skills and ability to stay calm under pressure.
