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- Tasks: Handle customer enquiries about repairs and product orders with a friendly approach.
- Company: Dynamic service provider based in Birmingham with a focus on customer satisfaction.
- Benefits: Earn £12.21 per hour with a full-time schedule and supportive team environment.
- Why this job: Join a team that values adaptability and make a difference in customer experiences.
- Qualifications: Strong IT skills and previous customer service experience are essential.
- Other info: Full-time role from 8am to 4pm, Monday to Friday, with potential for permanent position.
The predicted salary is between 25000 - 30000 £ per year.
A dynamic service provider based in Birmingham is seeking a Customer Service Advisor to handle enquiries related to repairs and product orders. The ideal candidate will possess strong IT skills, experience in customer service, and the capacity to multitask effectively.
This full-time role offers £12.21 per hour and requires in-person presence from 8am to 4pm, Monday to Friday. Join a team that values adaptability and a customer-focused approach.
Customer Service & Admin Specialist (Temp to Perm) in Birmingham employer: AIM TV Group / Raw Travel
Contact Detail:
AIM TV Group / Raw Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Specialist (Temp to Perm) in Birmingham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky enquiries, as this will demonstrate your problem-solving skills and adaptability during the interview.
✨Tip Number 3
Don’t forget to highlight your IT skills! Be ready to discuss any relevant software or tools you've used in previous roles, as this is crucial for a Customer Service & Admin Specialist position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service & Admin Specialist (Temp to Perm) in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your experience in customer service. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that showcase your skills!
Be IT Savvy: Since strong IT skills are a must for this role, don’t forget to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates, so let us know how you’ve used technology to improve customer interactions.
Multitasking is Key: This role requires the ability to juggle multiple tasks at once. In your application, give us a glimpse of how you manage your time and priorities effectively. Share a story where you successfully balanced different responsibilities!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AIM TV Group / Raw Travel
✨Know the Company
Before your interview, take some time to research the dynamic service provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your IT Skills
Since strong IT skills are a must for this role, be prepared to discuss your experience with relevant software and tools. Bring examples of how you've used technology to improve customer service or streamline processes in previous roles. This will demonstrate your capability to handle the demands of the job.
✨Demonstrate Multitasking Abilities
In a fast-paced environment, multitasking is key. Think of specific instances where you've successfully managed multiple tasks at once. Be ready to share these examples during the interview to illustrate your ability to juggle responsibilities while maintaining a high level of customer service.
✨Emphasise Your Customer-Focused Approach
This role requires a strong customer-focused mindset. Prepare to discuss how you've gone above and beyond for customers in the past. Highlight any feedback or recognition you've received for your service, as this will reinforce your commitment to providing excellent support.
