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- Tasks: Manage client relationships and oversee print and direct mail projects from start to finish.
- Company: Join a prestigious Print & Communications company in the UK with great career growth potential.
- Benefits: Enjoy excellent progression opportunities and a dynamic work environment in East London.
- Why this job: Be the go-to person for clients, ensuring their projects shine and exceed expectations.
- Qualifications: Experience in account management and strong communication skills are essential; print knowledge is a plus.
- Other info: Ideal for self-motivated individuals passionate about client service and the print industry.
The predicted salary is between 36000 - 60000 £ per year.
Aim Search are partnered with one of the most prestigious Print & Communications companies in the UK who can offer excellent progression opportunities within the business, and this his is an exciting opportunity to join their talented Client Services team as an Account Manager, serving as the primary point of contact for all clients. Based at their East London site, the ideal Account Manager will have a strong background in client relationship management to fulfil the purpose of the role, ensuring exceptional service, timely delivery of projects, and high-quality standards in all aspects of print and direct mail production – The Account Manager must have some form of Direct Mail knowledge, you will need to understand data formats and how data processing needs to be applied to output. Paper sizes, Printing Methods, Postage products etc. In depth knowledge is not a must, but definitely someone that has background knowledge and familiarity with the terms, know the questions to ask and the potential pitfalls. A bit more about the Account Manager opportunity: * Build and maintain strong, long-lasting relationships with clients. Act as the primary contact for all inquiries, concerns, and project updates. * Oversee the full project lifecycle for print and direct mail campaigns, from initial concept to final delivery. This includes managing timelines, budgets, and quality control. * Prepare detailed quotes where required with support from commercial team members, ensuring that all client needs are met within budgetary constraints. * Process and track client orders, ensuring accurate and timely delivery. Collaborate with internal teams, including production, data processing, postage, and logistics, to meet client expectations. * Address any issues or challenges that arise during the project lifecycle, proactively finding solutions to ensure client satisfaction and project success. * Ensure that all final products meet or exceed client expectations and industry standards. Work with production teams to review and approve proofs, samples, and final print runs. About the successful Account Manager: * Proven experience in account management or client client-facing environment * Excellent communication and interpersonal skills to manage client relationships effectively * Proficient in project management software and MS Office Suite (Word, Excel, PowerPoint) * Strong attention to detail, problem-solving skills, and the ability to manage multiple projects simultaneously * Ability to work under pressure and meet deadlines while maintaining a high level of customer satisfaction and service levels * Strong knowledge of print production processes, direct mail campaigns, and postal regulations is desirable If you are a self-motivated, client-focused professional with an interest in the print and direct mail industry, please apply ASAP for this exciting opportunity with excellent progression opportunities
Direct Mail Account Manager employer: Aim Search
Contact Detail:
Aim Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Mail Account Manager
✨Tip Number 1
Familiarise yourself with the print and direct mail industry terminology. Understanding key terms like data formats, printing methods, and postage products will help you communicate effectively with potential employers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the print and communications sector. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed client relationships in the past. Highlight your ability to handle multiple projects, meet deadlines, and ensure client satisfaction, as these are crucial skills for the Account Manager position.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their services, client base, and recent projects. This knowledge will allow you to tailor your responses and show genuine interest in the role and the company.
We think you need these skills to ace Direct Mail Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client relationship roles. Emphasise any direct mail knowledge or related skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the print and communications industry. Mention specific experiences where you've successfully managed client relationships and projects, demonstrating your understanding of the role.
Highlight Relevant Skills: In your application, focus on key skills such as communication, project management, and attention to detail. Provide examples of how you've used these skills in previous roles to achieve client satisfaction.
Showcase Problem-Solving Abilities: Include instances where you've proactively addressed challenges in project management or client relations. This will demonstrate your ability to handle pressure and maintain high service levels, which is crucial for this role.
How to prepare for a job interview at Aim Search
✨Know Your Direct Mail Basics
Familiarise yourself with key terms and concepts related to direct mail, such as data formats, printing methods, and postage products. This will help you demonstrate your understanding of the industry and show that you're prepared for the role.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your communication skills and how you've managed client expectations to ensure satisfaction.
✨Demonstrate Project Management Proficiency
Be ready to discuss your experience with project management software and how you've managed timelines, budgets, and quality control in previous roles. This will illustrate your ability to oversee the full project lifecycle effectively.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges that could arise during a project and how you would address them. Being able to articulate your problem-solving approach will show your proactive mindset and readiness to tackle issues head-on.
