Visitor Experience Team Leader – Museum of the Home

Visitor Experience Team Leader – Museum of the Home

Full-Time 20250 - 24750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to create unforgettable visitor experiences at the Museum of the Home.
  • Company: Unique museum dedicated to exploring the concept of home and its global significance.
  • Benefits: Flexible hours, engaging work environment, and opportunities for personal growth.
  • Other info: Work in a vibrant setting with a focus on community and culture.
  • Why this job: Join a movement that connects people to their stories and shapes understanding of home.
  • Qualifications: Leadership skills and a passion for enhancing visitor experiences.

The predicted salary is between 20250 - 24750 £ per year.

Hours: 21 hours a week

Location: Museum of the Home, 136 Kingsland Road, London, E2 8EA

We are the only museum in the world dedicated to exploring the idea of home—not just as a physical space, but as something shaped by emotions, identity, society, politics, and the environment.

We see Museum of the Home as a movement, championing home as a lens through which to understand major global issues and explore possible solutions.

We are now looking for a new Visitor Experience Team Leader working Friday-Sunday 9.30am-5.30pm (21 hours a week). Working as part of a busy team to supervise delivery of an outstanding experience for every visitor whilst maintaining a safe and secure environment, you will support Visitor Experience Hosts to provide a warm welcome and support the Museum’s fundraising and commercial activity through the promotion of donations, the sale of products and event tickets.

Closing date for applications is 9am on 1 September 2026. Interviews will be held in person at the Museum on 10 September 2026. Due to the high volume of applications received we are unable to respond individually to each applicant. Should you be successful in proceeding to the interview stage, we’ll let you know by 4 September 2026. The role is subject to a satisfactory DBS check.

Visitor Experience Team Leader – Museum of the Home employer: Aim Museums

Aim Museums is an exceptional employer, offering a unique opportunity to work in the historic Strawberry Hill House and Garden in Twickenham. With a strong focus on professional growth and a collaborative work culture, employees are encouraged to innovate and engage diverse audiences through meaningful cultural programmes. The supportive environment and commitment to heritage make it a rewarding place for those passionate about cultural programming.

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Contact Details:

Aim Museums Recruitment Team

We think you need these skills to ace Visitor Experience Team Leader – Museum of the Home

Supervisory Skills
Customer Service
Team Leadership
Communication Skills
Fundraising Support
Sales Promotion
Event Management