- Opening post, sorting, scanning, separating original documents and distributing mail from the digital mailroom tool
- Processing outgoing post including letters and parcels, using Royal Mail PPI system, Click & Drop or couriers as appropriate
- Referencing documents against Salesforce and all legacy systems
- Dealing with colleague queries on mailroom queries
- Monitoring incoming emails
- Greeting clients and visitors, maintaining a professional approach
- Accepting/processing client documentation
- Certifying ID documents
- General admin duties
- Receiving deliveries into the office and distributing accordingly
- Providing refreshments for clients and meetings
- Covering holidays and sickness of team members
- Arranging courier/parcel deliveries and collection when required
- Training new members of the team as necessary, Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
- Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage, Maximum file size is 3.5Mb, accepted file types are PDF, DOCX and ZIP
This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.
- A professional, flexible and reliable attitude and approach
- Strong organisational skills
- Presentable appearance
- Customer focus with a proactive "can do" attitude
- Strong communication skills & ability to communicate at all levels and across all departments
- Able to work within a team as well as independently
- Able to demonstrate initiative, strong work ethic and ability to problem solve
- Ability to prioritise workload
- Acute attention to detail
- Willingness to learn new skills and adapt to change
- Have a good understanding of the Microsoft office and ability to learn use of case management systems
Taylor Rose is part of the AIIC Group.
Our regulatory body: www.sra.org.uk
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Document Control Assistant in Peterborough employer: AIIC Group
AiIC Group is an excellent employer that values its employees by offering a supportive hybrid work environment, fostering a culture of collaboration and professional growth. With comprehensive training opportunities and a commitment to employee well-being, you will thrive in a role that not only enhances your skills but also allows you to make a meaningful impact in the lives of clients navigating the complexities of property transactions.
