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- Tasks: Provide exceptional customer service for travel inquiries in German and English.
- Company: Dynamic customer service company based in Edinburgh.
- Benefits: Competitive salary, hybrid work options, health insurance, and career development opportunities.
- Why this job: Join a passionate team and make a difference in travel customer service.
- Qualifications: Fluency in German and English with customer service experience.
- Other info: Exciting role in a supportive environment with growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A Customer Service Company in Edinburgh is seeking a passionate German Speaking Customer Service Advisor. The role involves providing exceptional customer service for travel-related inquiries through various communication channels.
Candidates should have customer service experience and be fluent in German and English.
This position offers competitive salary, hybrid working options, extensive benefits such as health insurance, and opportunities for career development.
Join a dynamic team focused on delivering top-notch service.
German Speaking Travel Customer Advisor - Hybrid in Edinburgh employer: AIGA Nashville
Contact Detail:
AIGA Nashville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Travel Customer Advisor - Hybrid in Edinburgh
✨Tip Number 1
Make sure to brush up on your German and English skills before the interview. Practising common customer service scenarios can really help you feel more confident when answering questions.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will not only impress them but also help you tailor your answers to show you're a perfect fit for their dynamic team.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your interest in the role and gives you a chance to find out if the company is the right place for you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace German Speaking Travel Customer Advisor - Hybrid in Edinburgh
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about providing exceptional service in both German and English, make sure to highlight your fluency in both languages. Use clear and concise language in your application to demonstrate your communication skills.
Tailor Your Experience: We want to see how your previous customer service experience relates to this role. Be specific about your past roles and how they’ve prepared you for handling travel-related inquiries. Connect the dots for us!
Be Personable: Customer service is all about connecting with people. Let your personality shine through in your written application. A friendly tone can go a long way in showing us that you’re a great fit for our dynamic team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at AIGA Nashville
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing travel-related topics or answering common customer service scenarios.
✨Know the Company Inside Out
Research the company’s values, mission, and recent news. Understanding their approach to customer service will help you align your answers with what they’re looking for. Be ready to share how your personal values match theirs.
✨Prepare for Common Customer Service Scenarios
Think about typical travel-related inquiries you might encounter and how you would handle them. Practising responses to questions like 'How would you deal with an unhappy customer?' can showcase your problem-solving skills and customer service experience.
✨Show Enthusiasm for Travel
As a Travel Customer Advisor, your passion for travel can set you apart. Share your own travel experiences and how they’ve shaped your understanding of customer needs. This personal touch can make a memorable impression on the interviewers.
