French-Speaking Customer Care Advisor | Hybrid Edinburgh
French-Speaking Customer Care Advisor | Hybrid Edinburgh

French-Speaking Customer Care Advisor | Hybrid Edinburgh

Edinburgh Full-Time 19840 - 24960 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service via phone, chat, and email.
  • Company: Leading global travel service provider based in Edinburgh.
  • Benefits: Salary of £24,800 plus incentives and a supportive work environment.
  • Why this job: Join a dynamic team and help customers while using your language skills.
  • Qualifications: Fluency in French and English with customer service experience.
  • Other info: Hybrid working model available after six months.

The predicted salary is between 19840 - 24960 £ per year.

A leading global travel service provider in Edinburgh is seeking a French Speaking Customer Service Advisor to provide exceptional service to customers via phone, chat, and email. This full-time role offers a salary of £24,800 plus additional incentives and a supportive working environment.

Candidates should have:

  • Customer service experience
  • Fluency in French and English
  • Strong communication skills

A hybrid working model is available after six months.

French-Speaking Customer Care Advisor | Hybrid Edinburgh employer: AIGA Nashville

As a leading global travel service provider based in Edinburgh, we pride ourselves on fostering a supportive and dynamic work culture that values exceptional customer service. Our employees enjoy competitive salaries, additional incentives, and the flexibility of a hybrid working model after six months, alongside ample opportunities for personal and professional growth within the company. Join us to be part of a team that is dedicated to making travel experiences memorable for our customers while enjoying a rewarding career.
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Contact Detail:

AIGA Nashville Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land French-Speaking Customer Care Advisor | Hybrid Edinburgh

✨Tip Number 1

Make sure to brush up on your French and English communication skills. Practise common customer service scenarios so you can respond confidently during the interview.

✨Tip Number 2

Research the company and its services thoroughly. Knowing their values and what they offer will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 3

Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the team and the hybrid working model they offer.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.

We think you need these skills to ace French-Speaking Customer Care Advisor | Hybrid Edinburgh

Customer Service Experience
Fluency in French
Fluency in English
Strong Communication Skills
Phone Communication
Chat Communication
Email Communication
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Language Skills: Since we're looking for a French-speaking superstar, make sure to highlight your fluency in both French and English. Use examples from your past experiences where you’ve successfully communicated in both languages.

Tailor Your Experience: We want to see how your customer service experience aligns with our needs. Be specific about your previous roles and the skills you've developed that will help you excel as a Customer Care Advisor.

Be Personable: In customer service, personality matters! Let your friendly and approachable nature shine through in your application. A touch of warmth can go a long way in making your application stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at AIGA Nashville

✨Brush Up on Your Language Skills

Since the role requires fluency in both French and English, make sure you’re comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your versatility during the interview.

✨Know the Company Inside Out

Research the travel service provider thoroughly. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.

✨Prepare for Customer Scenarios

Think of examples from your past customer service experience where you handled difficult situations or went above and beyond for a customer. Be ready to share these stories, as they’ll highlight your problem-solving skills and dedication to exceptional service.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, training opportunities, or what success looks like in this role. This shows that you’re engaged and serious about the position.

French-Speaking Customer Care Advisor | Hybrid Edinburgh
AIGA Nashville
Location: Edinburgh

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