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For Companies At a Glance
- Tasks: Provide exceptional customer support via call, chat, and email.
- Company: Dynamic customer service company based in Edinburgh.
- Benefits: Hybrid working model, extensive learning opportunities, and a welcoming environment.
- Why this job: Join a supportive team and enhance your skills while helping customers.
- Qualifications: Fluency in Portuguese and English, with customer service experience.
- Other info: Great career growth potential in a friendly atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A customer service company in Edinburgh is looking for a Portuguese Speaking Customer Service Advisor to provide exceptional support through call, chat, and email.
The ideal candidate has experience in customer service, is fluent in both Portuguese and English, and possesses effective communication and problem-solving skills.
This role offers a welcoming environment, numerous benefits including a hybrid working model, and extensive learning opportunities for career growth.
Edinburgh Portuguese Customer Support Pro employer: AIGA Nashville
Contact Detail:
AIGA Nashville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Edinburgh Portuguese Customer Support Pro
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry, especially those who speak Portuguese. They might know about openings or can refer you directly, which always gives you a leg up.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional support, brush up on your problem-solving and conversational abilities. Role-play with a friend or use online resources to simulate customer interactions.
✨Tip Number 3
Show off your language skills! When you get the chance, highlight your fluency in both Portuguese and English during interviews. It’s a big plus for this position, so make sure they know you’re ready to communicate effectively with customers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Edinburgh Portuguese Customer Support Pro
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Portuguese and English, make sure to highlight your language skills right at the start. Use examples from your past experiences where you’ve used both languages effectively.
Tailor Your Experience: We want to see how your previous customer service experience relates to this role. Don’t just list your jobs; explain how your skills can help us provide exceptional support to our customers.
Be Personable: In customer service, personality matters! Let your friendly and approachable nature shine through in your application. A warm tone can make a big difference in how we perceive your fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at AIGA Nashville
✨Brush Up on Your Language Skills
Since the role requires fluency in both Portuguese and English, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play common customer service scenarios in both languages to boost your confidence.
✨Know the Company Inside Out
Research the customer service company thoroughly. Understand their values, mission, and the type of support they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter, such as handling complaints or resolving issues. Prepare specific examples from your past experience that demonstrate your problem-solving skills and effective communication.
✨Show Enthusiasm for Learning
This role offers extensive learning opportunities, so express your eagerness to grow within the company. Share any relevant experiences where you’ve taken the initiative to learn new skills or improve your customer service abilities.
