At a Glance
- Tasks: Provide top-notch underwriting support and manage accounts for a leading global insurer.
- Company: Join AIG, a global leader in insurance solutions with a focus on innovation.
- Benefits: Comprehensive benefits package, including health, wellbeing, and professional development.
- Other info: Inclusive culture that values diversity and offers continuous learning opportunities.
- Why this job: Make a real impact in the insurance industry while growing your career.
- Qualifications: A-level education or equivalent, with strong organisational and communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Underwriting Operations Support role at AIG
Join us as a Underwriting Support to take your career to the next level with a global market leader.
How You Will Make An Impact
As a Specialist in our Underwriting Operations Team, you will be responsible for providing efficient and high‑quality underwriting support to the UK Underwriting Teams. You will support the end‑to‑end underwriting process through regular liaison with other functions to ensure the highest quality of service is delivered to our brokers and clients.
Key Responsibilities
- Manage a portfolio of Accounts
- Efficiently and accurately ensure all new business and renewal accounts are processed
- Proactive engagement with Underwriting to ensure new and renewed accounts have an efficient and smooth account hand over, ensuring information received is understood and complete in order to process / instruct policies on systems and to the network.
- Liaise with Underwriters to ensure correct interpretation of data for accuracy and completeness.
- Maintain documentation and files, ensuring all documentation is retained centrally.
- Accountable for (RI) premium, (RI) commission and tax bookings in processing systems
- Track implementation progress and liaise with our global network to resolve queries.
- Liaise with the Credit Control team - answering queries, tracking, and monitoring premium using core underwriting systems.
- Manage requests originating from clients and brokers, and refer to Underwriting as required.
- Participate in client/broker meetings, as requested by Underwriting.
- Regular interaction with our off‑shore team – leading huddles, auditing work, quality control
- Build strong relationships with internal and external stakeholders
- Develop expert level knowledge with regards to systems, and processes and keep abreast of new guidelines published.
- Act as reference point for others in the team when questions come up and/or uncertainties exist.
- Support project work to ensure that existing processes meet requirements.
What You’ll Need to Succeed
- Minimum A‑level standard of education or equivalent business experience
- Some insurance experience
- Strong organisation skills with the ability to prioritise work and meet deadlines
- Collaborative with the ability to build strong relationships with key internal and external stakeholders.
- Excellent communication skills
- Strong problem solving skills
- Attention to detail
- Strong IT skills - experience of Microsoft Outlook, Word, Excel, Powerpoint, Teams and Power BI would be advantageous
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining Insurance to Make a Bigger Difference to the World
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far‑reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever‑better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a Culture of Inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Location: London, England, United Kingdom
Underwriting Operations Support in City of London employer: AIG
AIG is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a comprehensive Total Rewards Program that supports health, financial security, and continuous learning. Located in London, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every team member feels valued and empowered to reach their full potential. Join us to be part of a global leader in insurance solutions, where your contributions make a meaningful impact on individuals and communities alike.
StudySmarter Expert Advice🤫
We think this is how you could land Underwriting Operations Support in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AIG on LinkedIn. Ask them about their experiences and any tips they might have for landing the Underwriting Operations Support role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of underwriting processes. Familiarise yourself with common industry terms and practices. This will show that you're not just interested in the job, but that you’re ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining AIG and being part of our amazing team!
We think you need these skills to ace Underwriting Operations Support in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Underwriting Operations Support role. Highlight relevant experience and skills that match the job description, like your organisation skills and attention to detail. We want to see how you can make an impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your collaborative spirit and problem-solving skills!
Showcase Your IT Skills:Since strong IT skills are a must, be sure to mention your experience with Microsoft Office and any other relevant software. If you’ve used Power BI or similar tools, let us know how you’ve leveraged them in past roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at AIG
✨Know Your Underwriting Basics
Before the interview, brush up on your understanding of the underwriting process. Familiarise yourself with key terms and concepts related to underwriting operations, as this will help you speak confidently about your knowledge and how it applies to the role.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Build Relationships with Stakeholders
Highlight your experience in collaborating with internal and external stakeholders. Think of specific instances where you effectively communicated or resolved issues with clients or team members, as this will show your ability to build strong relationships, which is crucial for the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Prepare by thinking of challenges you've faced in previous roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to follow your thought process.