Senior Multinational Client Executive in London

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Multinational Client Executive to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Multinational AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.

How you will create an impact

• This is an external broker and client facing role managing an assigned portfolio of Multinational programs working in partnership with product underwriters and distribution.
• Subject matter expert in the structure, design and execution of complex Multinational captive fronting and indemnity programs.
• This role has global fronting authority and supports all major Multinational lines of business.
• The proactive management and oversight of all multinational service activities, coordinating communication and project management across all internal and external stakeholders throughout the program lifecycle.
• Provide direction and guidance to all relevant stakeholders to ensure appropriate design and effective delivery and service of assigned multinational programs.
• Provide multinational technical expertise to underwriters.
• Lead the promotion and adoption of the AIG Multinational End-to-End process.
• Ensure Multinational service fee discipline by utilizing available tools.
• Lead and manage the day-to-day service delivery across all assigned programs to ensure the timely issuance of accurate local policy and invoice documentation and meet agreed program SLAs.
• Partner with Product Underwriters to manage the approval of facultative reinsurance panel participants and the collection of compliant reinsurance documentation for all assigned programs.
• Engage with multinational claims to ensure timely development of multinational claims bulletins / protocols and support on ad hoc program enquiries.
• Partner with underwriting to draft legal documentation for loss sensitive programs and obtain approval from AIG legal counsel.
• Provide regular updates to the appointed broker (or client if direct) on program performance until fully implemented.
• Manage and be accountable for all compliance elements of assigned portfolio of global fronting programs.
• Drive the profitable growth of the Multinational global fronting portfolio by working with product and distribution to identify target opportunities and articulate AIG’s value proposition in the market.
• Contribute to the development, qualification, prospecting and conversion of Multinational and Global Fronting Targets within assigned span of control.
• Help identify, support, and contribute to internal and external strategies that align our product offerings and grow AIG multinational business.

What you’ll need to succeed

• Commercial insurance experience, preferably client servicing (broker or company background).
• Strong technical knowledge of complex multinational programs, including reinsurance structures, with experience of the multinational environment and processes.
• Client focused with experience working with multinational corporations and dealing with senior client personnel / risk managers.
• Experience handling the structuring and execution of global fronting programs including captive and indemnity arrangements.
• Strong written & verbal communication and interpersonal skills.
• Highly motivated and ability to work autonomously and on own initiative.
• Ability to handle multiple priorities, delegate effectively and meet tight deadlines / SLAs.
• Ability to clearly articulate ideas and influence outcomes.
• Ability to motivate others to achieve common goal; proven record of being a team player.
• Collaborative with the ability to build strong relationships with key internal and external stakeholders.
• Commercial acumen with strong business development and negotiation skills.
• Computer literacy required: IT packages, MS Outlook, Excel, Word.

Ready to lead by example? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.