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- Tasks: Coordinate multinational servicing activities and support complex accounts throughout the program lifecycle.
- Company: Join a leading global insurance company with a commitment to diversity and inclusion.
- Benefits: Comprehensive benefits package focused on health, wellbeing, and professional development.
- Why this job: Make an impact by supporting multinational clients and enhancing service performance.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
- Other info: Dynamic role with opportunities for growth in a collaborative environment.
The predicted salary is between 50000 - 60000 £ per year.
External broker and client-facing role providing day-to-day servicing and multinational technical support on an assigned portfolio of Multinational programs, supporting the Multinational Client Executive and Product Underwriter. The role supports all major Multinational lines of business.
About the Role
- Coordinate the day-to-day multinational servicing activities throughout the program lifecycle on an assigned portfolio of complex accounts.
- Proactively Manage Pre-bind Activities
- Utilize available AIG tools and technology to complete a comprehensive territorial analysis detailing the multinational regulatory requirements to be included in the quotation document.
- Collect any specific regulatory information impacting the program, including tariff and/or minimum rates, mandatory retentions or cessions, or other regulatory matters that require engagement with the AIG network prior to binding.
- Promote and drive the adoption of the AIG Multinational End-to-End process so all parties understand and commit to roles, responsibilities, and expected timelines, to provide elevated service performance and contract certainty.
- Assist with drafting and collecting facultative reinsurance documentation where required, ensuring adherence to AIG protocols and guidelines.
- Complete hand-off documentation to the Multinational Administrator / Multinational Operations for the release of network instructions, including reinsurance and captive structuring, ensuring 100% accuracy and alignment with bound program terms.
- Monitor program implementation to ensure network issues and rejects are addressed effectively in collaboration with underwriting, the Multinational Client Executive, and the AIG network.
- Engage with the AIG Reinsurance division to ensure cash-flow guarantees and PPWs are monitored, and contractual requirements and performance standards are met.
- Track performance and escalations, ensuring documentation is issued within agreed timeframes and premiums are collected in line with AIG payment terms.
- Provide regular updates to the appointed broker (or client if direct) on program performance until fully implemented.
What You'll Need To Succeed
- Commercial insurance experience, preferably client servicing (broker or company background).
- Strong technical knowledge of complex multinational programs, including reinsurance structures, and experience in the multinational environment.
- Experience working with multinational corporations.
- Strong written, verbal communication and interpersonal skills.
- Good time management skills, ability to handle multiple priorities, organize work, and meet deadlines.
Benefits
Our Total Rewards Program offers a comprehensive benefits package that extends beyond time spent at work, providing benefits focused on health, wellbeing, financial security, and professional development.
Equal Opportunity & Accommodations
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected category. AIG is committed to providing reasonable accommodations to applicants and employees with disabilities. If you need a reasonable accommodation, please email candidatecare@aig.com.
Senior Multinational Client Coordinator employer: AIG
Contact Detail:
AIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Multinational Client Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their multinational programs and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own questions ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the Senior Multinational Client Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Senior Multinational Client Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Multinational Client Coordinator role. Highlight your experience in commercial insurance and any specific skills that match the job description. We want to see how you fit into our team!
Showcase Your Technical Knowledge: Since this role involves complex multinational programs, don’t shy away from showcasing your technical expertise. Mention any relevant projects or experiences that demonstrate your understanding of reinsurance structures and multinational environments. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at AIG
✨Know Your Multinational Programs
Make sure you brush up on your knowledge of complex multinational programs and reinsurance structures. Familiarise yourself with the specific regulatory requirements that might come up during the interview, as this role heavily revolves around understanding these aspects.
✨Showcase Your Client Servicing Skills
Prepare examples from your past experiences where you've successfully managed client relationships or broker interactions. Highlight your ability to handle multiple priorities and meet deadlines, as these are crucial for the Senior Multinational Client Coordinator role.
✨Communicate Clearly and Confidently
Since strong communication skills are essential, practice articulating your thoughts clearly. Be ready to discuss how you would provide regular updates to clients and brokers, ensuring they are informed about program performance and any issues that arise.
✨Demonstrate Proactive Problem-Solving
Think of scenarios where you've proactively addressed issues in a previous role. Be prepared to discuss how you would monitor program implementation and collaborate with various teams to resolve network issues effectively, showcasing your ability to drive service performance.