At a Glance
- Tasks: Lead Real Estate claims management and analytics, ensuring top-notch service and stakeholder collaboration.
- Company: Join AIG, a global leader in insurance with a focus on innovation and growth.
- Benefits: Enjoy a comprehensive benefits package prioritising health, wellbeing, and professional development.
- Other info: Be part of a diverse team committed to equal opportunities and professional growth.
- Why this job: Make a real impact in the dynamic Real Estate sector while developing your analytical skills.
- Qualifications: Strong technical skills in insurance, data analysis, and excellent communication abilities required.
The predicted salary is between 60000 - 80000 £ per year.
Reporting into the UK Head of Property Claims, the role will be a key member of the Property claims team responsible for Real Estate.
We are looking for a dynamic person, with an analytical mindset who will be comfortable in managing many different priorities as the person responsible within the Property claims team for the management and oversight of all Real Estate accounts, working with key stakeholders to support the growth of the Real Estate book of business. Technical skills and knowledge of the market will be key to meeting the demanding service levels required for handling claims in the Real Estate sector.
In addition, oversight and management of multiple TPAs handling Real Estate claims (including monitoring of their contractual adherence, performance, claims outcomes and claims MI) will be a significant part of the role. As importantly, a crucial part of this role will be to act as the key Claims contact for the Real Estate book, working closely with underwriters on new business opportunities and account retention, building and maintaining relationships with both new and existing Real Estate clients and brokers.
The role will require excellent IT skills including knowledge of Microsoft Excel and Power BI to develop solutions to support in the analytics of large and numerous data sources. The successful candidate will be responsible for providing key data metrics for Underwriters over multiple sectors of the Real Estate book of business.
How You Will Create An Impact
- Act as the key contact and focal point for Real Estate claims including supporting growth in the book of business both in terms of new business and retention.
- Build and maintain excellent working relationships with internal and external stakeholders, including underwriters, clients, brokers and TPAs.
- Management of the Real Estate claims including taking the lead on technical claims handling.
- Day to day oversight of TPA relationships, performance, MI, claims outcomes and adherence to contractual requirements.
- Responsible for the claims bordereau processing activity, including oversight of the BDX and financial reconciliation process to ensure there remains alignment between the TPA claims MI, any applicable loss fund including payments made and outstanding reserves held in the AIG claims system.
- Analytically focused and detail orientated, perform regular analysis of and report on Real Estate claims data, metrics, outcomes and trends.
- Ensure adherence to regulatory requirements including, but not limited to, Consumer Duty, Operational Resilience and Business Continuity and working closely with key stakeholders.
What You’ll Need To Succeed
- Strong technical and operational skills gained in an insurer, broker and/or legal organisation.
- A technical expert in the Real Estate sector.
- Working knowledge of all main brokers and TPAs in the Real Estate sector.
- Excellent communication skills with the ability to appraise stakeholders across all levels including senior management.
- The ability to develop IT solutions primarily utilising Excel and Power BI is essential.
- Strong financial acumen and intuition with the ability to handle large and complex issues/data.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Real Estate Claims & Data Analytics Lead employer: AIG
AIG is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a comprehensive Total Rewards Program that supports health, financial security, and professional development. With a dynamic work culture that encourages collaboration and innovation, the Real Estate Claims & Data Analytics Lead will thrive in an environment that values analytical skills and stakeholder relationships, all while being part of a leading global organisation located in the UK. Join us to make a meaningful impact in the Real Estate sector and advance your career in a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Real Estate Claims & Data Analytics Lead
✨Tip Number 1
Network like a pro! Reach out to people in the Real Estate sector, especially those who work with claims and analytics. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to solve problems or improve processes in previous roles. This will really impress during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like AIG, and express your interest in potential roles. You never know what might come up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Real Estate Claims & Data Analytics Lead
Some tips for your application 🫡
Show Off Your Analytical Skills:Since the role is all about data analytics, make sure to highlight your analytical mindset in your application. Share examples of how you've used data to drive decisions or improve processes in previous roles.
Tailor Your Application:We want to see how you fit into our team! Customise your CV and cover letter to reflect the specific skills and experiences that align with the Real Estate sector and the responsibilities outlined in the job description.
Highlight Your IT Proficiency:Don’t forget to mention your IT skills, especially with Excel and Power BI. If you’ve developed any solutions or reports using these tools, share those experiences to show us your technical expertise.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at AIG
✨Know Your Real Estate Inside Out
Make sure you brush up on your knowledge of the Real Estate sector. Understand the key players, trends, and challenges in the market. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Analytical Skills
Prepare to discuss your experience with data analytics tools like Excel and Power BI. Bring examples of how you've used these tools to solve problems or improve processes in previous roles. This will demonstrate your technical expertise and analytical mindset.
✨Build Relationships in the Interview
Since relationship management is crucial for this role, practice how you'll communicate with different stakeholders. Think about how you can showcase your excellent communication skills during the interview, perhaps by sharing past experiences where you successfully built relationships with clients or brokers.
✨Be Ready for Technical Questions
Expect some technical questions related to claims handling and oversight of TPAs. Prepare by reviewing common scenarios you might face in the role and how you would handle them. This will show that you're not just a fit for the role but also ready to tackle its challenges head-on.
