At a Glance
- Tasks: Manage Real Estate claims and build relationships with clients and stakeholders.
- Company: Join AIG, a leading global insurance company focused on innovation.
- Benefits: Comprehensive benefits package for health, wellbeing, and professional growth.
- Other info: Opportunity for career development in a supportive and inclusive environment.
- Why this job: Be a key player in the dynamic Real Estate sector and make a real impact.
- Qualifications: Strong technical skills in insurance and excellent communication abilities required.
The predicted salary is between 40000 - 50000 £ per year.
Reporting into the UK Head of Property Claims, the role will be a key member of the Property claims team responsible for Real Estate.
We are looking for a dynamic person, with an analytical mindset who will be comfortable in managing many different priorities as the person responsible within the Property claims team for the management and oversight of all Real Estate accounts, working with key stakeholders to support the growth of the Real Estate book of business. Technical skills and knowledge of the market will be key to meeting the demanding service levels required for handling claims in the Real Estate sector.
In addition, oversight and management of multiple TPAs handling Real Estate claims (including monitoring of their contractual adherence, performance, claims outcomes and claims MI) will be a significant part of the role. As importantly, a crucial part of this role will be to act as the key Claims contact for the Real Estate book, working closely with underwriters on new business opportunities and account retention, building and maintaining relationships with both new and existing Real Estate clients and brokers.
The role will require excellent IT skills including knowledge of Microsoft Excel and Power BI to develop solutions to support in the analytics of large and numerous data sources. The successful candidate will be responsible for providing key data metrics for Underwriters over multiple sectors of the Real Estate book of business.
How You Will Create An Impact
- Act as the key contact and focal point for Real Estate claims including supporting growth in the book of business both in terms of new business and retention.
- Build and maintain excellent working relationships with internal and external stakeholders, including underwriters, clients, brokers and TPAs.
- Management of the Real Estate claims including taking the lead on technical claims handling.
- Day to day oversight of TPA relationships, performance, MI, claims outcomes and adherence to contractual requirements.
- Responsible for the claims bordereau processing activity, including oversight of the BDX and financial reconciliation process to ensure there remains alignment between the TPA claims MI, any applicable loss fund including payments made and outstanding reserves held in the AIG claims system.
- Analytically focused and detail orientated, perform regular analysis of and report on Real Estate claims data, metrics, outcomes and trends.
- Ensure adherence to regulatory requirements including, but not limited to, Consumer Duty, Operational Resilience and Business Continuity and working closely with key stakeholders.
What You’ll Need To Succeed
- Strong technical and operational skills gained in an insurer, broker and/or legal organisation.
- A technical expert in the Real Estate sector.
- Working knowledge of all main brokers and TPAs in the Real Estate sector.
- Excellent communication skills with the ability to appraise stakeholders across all levels including senior management.
- The ability to develop IT solutions primarily utilising Excel and Power BI is essential.
- Strong financial acumen and intuition with the ability to handle large and complex issues/data.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Real Estate Claims Account Handler employer: AIG
AIG is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a comprehensive Total Rewards Program that supports health, financial security, and professional development. With a dynamic work culture that fosters collaboration and innovation, employees in the Real Estate Claims team can expect to build meaningful relationships with key stakeholders while managing diverse priorities in a fast-paced environment. Located in the UK, AIG provides a unique opportunity to engage with a leading global insurer, ensuring that your contributions directly impact the growth of the Real Estate book of business.
StudySmarter Expert Advice🤫
We think this is how you could land Real Estate Claims Account Handler
✨Tip Number 1
Network like a pro! Reach out to people in the Real Estate sector, especially those who work with claims. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your analytical skills! When you get the chance to meet potential employers, be ready to discuss how you've used data to solve problems in past roles. They’ll love hearing about your experience with Excel and Power BI.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of key brokers and TPAs in the Real Estate sector. Being able to talk confidently about these relationships will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Real Estate Claims Account Handler
Some tips for your application 🫡
Show Off Your Analytical Skills:Since the role requires an analytical mindset, make sure to highlight any relevant experience or skills you have in data analysis. Use specific examples from your past roles to demonstrate how you've successfully managed complex data sets or improved processes.
Tailor Your Application:We want to see that you understand the Real Estate sector and the specific demands of the role. Customise your CV and cover letter to reflect your knowledge of the market and how your skills align with the job description. This shows us you're genuinely interested!
Highlight Your IT Proficiency:As the role involves using tools like Excel and Power BI, be sure to mention your technical skills. If you've developed solutions or worked on projects using these tools, share those experiences to show us you're ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AIG
✨Know Your Stuff
Make sure you brush up on your technical knowledge of the Real Estate sector. Understand the key players, including brokers and TPAs, and be ready to discuss how you can manage relationships with them effectively.
✨Show Off Your Analytical Skills
Since this role requires a strong analytical mindset, prepare to showcase your experience with data analysis tools like Excel and Power BI. Bring examples of how you've used these tools to solve complex problems or improve processes in previous roles.
✨Build Rapport
During the interview, focus on demonstrating your excellent communication skills. Practice how you would build and maintain relationships with stakeholders, as this is crucial for the role. Think of specific examples where you've successfully managed client or broker relationships.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle multiple priorities and complex claims situations. Prepare by thinking through past experiences where you had to juggle various tasks or resolve challenging claims, and be ready to explain your thought process.
