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- Tasks: Manage high-value, complex claims and ensure timely resolutions.
- Company: AIG is a global leader in insurance solutions, committed to innovation and customer service.
- Benefits: Enjoy a comprehensive benefits package focused on health, wellbeing, and professional development.
- Why this job: Join a supportive team culture that values collaboration and continuous learning.
- Qualifications: Advanced knowledge of legal requirements and experience in handling complex claims are essential.
- Other info: AIG promotes inclusion and offers reasonable accommodations for applicants with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
Join us a s a Major Loss Adjuster to take on key responsibilities within a world – class claims function.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency .
How you will create an impact
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Focused FI PI, FI D&O and Commercial D&O , y ou will be res ponsible for a portfolio of high value, complex claims from coverage in quiry through legal liability assessment and quantum analysis, to timely and accurate resolution .
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Your goal will be timely , accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense – you will actively promote and demonstrate the principles of ‘ Treating Customers Fairly ’ in claims handling .
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You will communicate regularly with internal and external stakeholders in your role as our technical claims expert and thought leader.
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As a senior member of the team , you will act as a deputy for the Team Manager, and will provide training , and be a technical referral point for colleagues .
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You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes , ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
What you’ll need to succeed
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Advanced knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines
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Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.
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Policy language skills enabling accurate and consistent policy wording interpretation .
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A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement .
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The ability to influence claims and non – claims stakeholders to effectively direct claims strategy.
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The a bility to assist with technical training to the tea m’s claim handlers as required .
Ready to take your career to the next level ? We would love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
Functional Area:
CL – Claims AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
Major Loss Adjuster - Financial Lines employer: AIG
Contact Detail:
AIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Loss Adjuster - Financial Lines
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in Financial Lines insurance. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who specialise in claims handling. Attend relevant events or join online forums to build connections that could provide insights or even referrals for the Major Loss Adjuster role.
✨Tip Number 3
Prepare to discuss specific examples of complex claims you've handled in the past. Highlight your negotiation and mediation skills, as well as your ability to influence stakeholders, which are crucial for this position.
✨Tip Number 4
Research AIG's culture and values, especially their commitment to inclusion and professional development. Be ready to articulate how your personal values align with theirs, as cultural fit is often a key consideration in hiring decisions.
We think you need these skills to ace Major Loss Adjuster - Financial Lines
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Major Loss Adjuster position. Understand the key responsibilities and required skills, such as advanced knowledge of legal and regulatory requirements for Financial Lines.
Tailor Your CV: Customise your CV to highlight relevant experience in handling high-value complex claims. Emphasise your negotiation and mediation skills, as well as any experience with policy language interpretation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the company's values. Mention your commitment to delivering customer-focused claim resolutions and your ability to influence stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at AIG
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what a Major Loss Adjuster does, especially in Financial Lines. Familiarise yourself with the key responsibilities mentioned in the job description, such as handling high-value claims and understanding legal requirements.
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced knowledge of legal and regulatory requirements related to Financial Lines. Highlight any relevant experience you have in negotiation, mediation, and arbitration, as these skills are crucial for the role.
✨Demonstrate Your Stakeholder Management Skills
Since the role involves regular communication with internal and external stakeholders, be ready to provide examples of how you've effectively influenced others in previous roles. This could include discussing strategies you've used to direct claims or manage complex situations.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making process. Think of specific instances where you've successfully resolved complex claims or improved processes, and be ready to share these experiences.
