At a Glance
- Tasks: Process Lloyd's claims efficiently and support operational improvements.
- Company: Join Talbot Underwriting Services, a leading international insurer in the Lloyd’s market.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: Experience with Brokasure and Xchanging systems preferred; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Talbot Underwriting Services Ltd (TS1) is an international insurer operating within the Lloyd’s market. We seek an experienced technician to support the processing of Lloyd’s claims through our Syndicate 1183 and 2019 teams.
Roles & Responsibilities
- Timely processing of claims information, ensuring the team maintains Service Level Agreements
- Identifying and assisting with operational improvements
- Monitoring the claims processing mailbox and processing all post‑received items into the mailbox within the Processing Services SLA
- Maintaining electronic claims files within Processing Services records per agreed procedures
- Updating the internal workflow system CycloPS Claims with accurate claim information
- Completing accurate and timely data entry into Enterprise Risk (Brokasure system)
- Transmitting claim transactions into CLASS and ECF for Talbot claims adjuster review
- Reviewing and resolving queries raised by Talbot Claims or Xchanging Claims technicians within CLASS
- Producing accurate documentation for presentation to Talbot Finance to ensure timely payment of claims and fees
- Providing excellent customer service by responding promptly to all queries from brokers and internal stakeholders within the claims mailbox
- Supporting ad‑hoc premium tasks, ensuring the processing team maintains Service Level Agreements
- Supporting audit requests through prompt response to data requests
Qualifications
- Experience with Brokasure Enterprise (Enterprise Risk and Enterprise Accounts) – preferred
- Experience with Xchanging systems including Insurance Portal and Insurance Market Repository – preferred
- Proficiency in Microsoft Word and Excel
- Excellent communication skills with all levels of staff
- Knowledge of the Lloyd’s Market and the classes of business written at Talbot
AIG is committed to equal opportunity. Applicants should be qualified, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected category. Reasonable accommodations will be provided to applicants and employees with disabilities.
Processing Services Technician in London employer: AIG
Talbot Underwriting Services Ltd offers a dynamic and inclusive work environment where employees are empowered to grow and develop their skills in the Lloyd's market. With a strong focus on operational excellence and customer service, we provide our Processing Services Technicians with opportunities for professional advancement, competitive benefits, and a supportive team culture that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Processing Services Technician in London
✨Tap into Campus Networks
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We think you need these skills to ace Processing Services Technician in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to AIG.
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Research and Reflect:Before hitting that 'apply' button on AIG's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at AIG
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with AIG.
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✨Network with Industry Professionals
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