Head of UK Crisis Solutions in London

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals.

We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways.

The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

• Business Process
• Lead a team of underwriters in the area of Crisis Solutions and KRE and retain and profitably grow an existing significant book of business.
• Handle underwriting referrals within agreed decision making standards, limitations, and underwriting authority.
• Assess desirability of risk through analysis of financial reports and accounts (as required); regular contact with brokers; thorough review of proposal; and review of claims history and general company information.
• Use designated Underwriting system(s) to streamline underwriting and information‑tracking approach across Profit Centre.
• Ensure consistent and accurate capture of data relevant to this business by the underwriting team and functions.
• Customer and Sales
• Together with our crisis solutions vendors and other parts of the AIG & Talbot organisation where appropriate, originate business opportunities from existing and prospective clients to cater to their crisis response and/or KRE exposures.
• Provide excellent service to brokers through consistent, timely, and proactive approach to underwriting.
• Exhibit sales orientated behaviours, defined by Management as: motivated, tenacious, focused, technically skilled, proactive, and accountable.
• Generate new business by expanding broker network, attending broker events, and building new relationships across the market.
• Serve as guide, thought leader and/or referral point for all Crisis Solutions – Kidnap & Ransom Underwriters and other AIG Profit Centres.
• Connect Underwriters with brokers.
• People
• Ensure all brokers and clients are treated fairly.
• Ensure customer‑centric approach.
• Reporting / Compliance
• Ensure contract certainty.
• Conduct self‑audit as required.
• Ensure compliance with key regulatory and risk management responsibilities.
• What You’ll Need to Succeed
• Bachelor’s degree or equivalent.
• Solid/proven underwriting or broking experience is required in the Crisis Solutions and Kidnap & Ransom classes.
• Proven ability to present and sell Crisis Solutions and Kidnap & Ransom to clients.
• Full understanding of AIG UK’s Crisis Solutions and Kidnap & Ransom product.
• Strong communication skills.
• Time management – ability to handle multiple priorities, organise work and meet deadlines.
• Ability to analyse financial statements.
• Ability to network and build relationships.
• Enjoy Benefits That Take Care Of What Matters

At AIG, our people are our greatest asset.

We know how important it is to protect and invest in what’s most important to you.

That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.

If you believe you need a reasonable accommodation, please send an email to .

• Functional Area: UW – Underwriting
• AIG Europe S. A. (U. K. Branch) & American International Group UK Ltd
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