At a Glance
- Tasks: Manage and resolve complex disputes while ensuring compliance with laws.
- Company: Global insurance leader based in Croydon with a focus on service excellence.
- Benefits: Dynamic work environment with opportunities for professional growth.
- Why this job: Build relationships and make a real difference in customer experiences.
- Qualifications: Excellent communication skills and experience in dispute resolution.
The predicted salary is between 36000 - 60000 £ per year.
A global insurance leader in Croydon is seeking a Complaints and Disputes Officer to manage and resolve complex disputes while ensuring compliance with applicable laws. The candidate will build relationships with customers and stakeholders, prepare necessary documentation, and drive service excellence.
Excellent communication skills and experience in dispute resolution are essential for success in this role, which offers a dynamic work environment and opportunities for professional growth.
Global Disputes Specialist: Resolution & Compliance Leader in Croydon employer: AIG
Contact Detail:
AIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Disputes Specialist: Resolution & Compliance Leader in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to dispute resolution and compliance. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experience. Use examples that highlight your ability to manage complex disputes effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Disputes Specialist: Resolution & Compliance Leader in Croydon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Disputes Specialist role. Highlight your experience in dispute resolution and compliance, as well as any relevant skills that align with what we’re looking for.
Showcase Your Communication Skills: Since excellent communication is key for this position, don’t shy away from demonstrating your ability to convey complex information clearly. Use examples from your past experiences where you’ve successfully managed disputes or built relationships with stakeholders.
Be Detail-Oriented: Pay close attention to the details in your application. Ensure that all documentation is accurate and well-organised, reflecting the high standards we uphold at StudySmarter. This will show us that you’re serious about the role and understand the importance of compliance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at AIG
✨Know Your Dispute Resolution Strategies
Make sure you brush up on various dispute resolution techniques before the interview. Be ready to discuss specific examples from your past experiences where you successfully resolved complex disputes, as this will showcase your expertise and problem-solving skills.
✨Understand Compliance Regulations
Familiarise yourself with the relevant laws and regulations that govern dispute resolution in the insurance sector. This knowledge will not only impress your interviewers but also demonstrate your commitment to compliance and service excellence.
✨Build Rapport with Interviewers
Since relationship-building is key in this role, practice your communication skills. Engage with your interviewers by asking insightful questions about their current challenges in dispute resolution, showing that you’re genuinely interested in their needs and how you can help.
✨Prepare Documentation Samples
Bring along samples of documentation you've prepared in previous roles related to dispute resolution. This could include reports, correspondence, or case studies. Being able to present tangible evidence of your work will strengthen your candidacy and illustrate your attention to detail.