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- Tasks: Manage and resolve complex disputes while ensuring compliance with laws and standards.
- Company: Global insurance leader based in Croydon, UK.
- Benefits: Competitive salary and opportunities for professional growth.
- Why this job: Make a real difference by driving service excellence and building relationships.
- Qualifications: Experience in dispute resolution and strong communication skills.
- Other info: Join a dynamic team focused on customer satisfaction and regulatory compliance.
The predicted salary is between 36000 - 60000 £ per year.
A global insurance leader in Croydon, UK is seeking a Complaints and Disputes Officer. The role involves managing and resolving complex disputes while ensuring compliance with applicable laws.
The candidate will:
- Manage and resolve complex disputes while ensuring compliance with applicable laws and regulatory standards.
- Build relationships with customers and stakeholders.
- Prepare documentation related to complaints and disputes.
- Drive service excellence by adhering to regulatory standards and internal processes.
Qualifications:
- Experience in dispute resolution.
- Strong communication skills.
Global Dispute Resolution Specialist in Croydon employer: AIG
Contact Detail:
AIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Dispute Resolution Specialist in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to dispute resolution. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences to demonstrate how you’ve successfully managed disputes and built relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Global Dispute Resolution Specialist in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in dispute resolution and showcases your strong communication skills. We want to see how your background aligns with the role, so don’t be shy about tailoring it to fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about managing disputes and how you can drive service excellence. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Relevant Experience: When filling out your application, be specific about your past experiences related to complaints and disputes. We’re looking for examples that demonstrate your ability to build relationships and resolve complex issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at AIG
✨Know Your Dispute Resolution Stuff
Make sure you brush up on your knowledge of dispute resolution processes and relevant laws. Be ready to discuss specific examples from your past experience where you've successfully managed complex disputes.
✨Build Rapport with Interviewers
Since the role involves building relationships, show your interpersonal skills during the interview. Engage with your interviewers, ask them questions about their experiences, and demonstrate your ability to connect with others.
✨Prepare Documentation Samples
Bring along examples of documentation you've prepared in previous roles related to complaints and disputes. This will showcase your attention to detail and your understanding of regulatory standards.
✨Showcase Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief pitch about how you would handle a hypothetical dispute to demonstrate your skills.
