American International Group, Inc. (AIG) is seeking a Complaint Operations and Oversight Officer to manage Financial Ombudsman Service correspondence, oversee the Complaint Champion network and maintain accurate records in GCMS.
You will support the Head of Customer Relations, ensure regulatory compliance with FCA DISP, and provide operational support to the team, including onboarding and training, while primarily based in the Croydon office.
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Complaint Operations & Compliance Lead in Croydon employer: aig
At Talbot, part of AIG, we pride ourselves on being an exceptional employer that values collaboration and professional growth. Our inclusive work culture fosters a supportive environment where employees can thrive, with comprehensive benefits that prioritise health, wellbeing, and career development. Located in the heart of the Lloyd's Insurance Market, we offer unique opportunities to engage with industry leaders while contributing to innovative insurance solutions that make a meaningful impact.
