At a Glance
- Tasks: Handle and investigate complex claims while delivering exceptional service.
- Company: Join AIG, a global leader in insurance solutions with a focus on innovation.
- Benefits: Comprehensive benefits package for health, wellbeing, and professional development.
- Other info: Inclusive culture that values diversity and continuous learning opportunities.
- Why this job: Make a real impact in the insurance industry while developing your expertise.
- Qualifications: Claims handling experience preferred; customer-centric mindset essential.
The predicted salary is between 33075 - 40425 £ per year.
Join us as a Claims Adjuster to grow your experience in handling complex claims.
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Focused on Casualty, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The role will provide exposure and opportunity to apply your expertise and develop knowledge of handling Casualty Claims. You will proactively deal with claims in accordance with best practice guidelines which are central to AIG's quality standards, you will have a client centric mindset focused upon ensuring optimal total cost and outcome of claims. Your work will involve regular contact with internal stakeholders and brokers, experts, and external lawyers. In addition, you will use your claims expertise to support the feedback loop to key stakeholders and our culture of underwriting excellence.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
What you'll need to succeed
- Claims handling experience, with Casualty experience being an advantage.
- A customer centric mindset is critical.
- Knowledge of the legal and regulatory environment within which such claims are handled.
- Proven ability to make an accurate and timely decision.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
- Strong desire to support a key aim of continuous improvement, identify opportunities and contribute to effective solutions.
- Strong communication, time management, administrative and report-writing skills.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honoured that our drive for positive change has been recognised by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Claims Adjuster in Croydon employer: AIG
AIG is an exceptional employer located in Manchester, offering a dynamic work environment that fosters professional growth and development within the Financial Lines sector. With a strong emphasis on employee wellbeing, AIG provides a comprehensive benefits package and encourages a culture of collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in the field of cyber underwriting.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster in Croydon
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like AIG). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like AIG. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Adjuster in Croydon
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at AIG.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at AIG. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at AIG
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at AIG to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at AIG, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding AIG's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
