AIG is seeking a Complaint Operations and Oversight Officer to support the Customer Relations team in the UK. The role focuses on managing FOS-related correspondence, overseeing the Complaint Champion network and CRT administration, while maintaining GCMS records and regulatory compliance.
The position requires strong communication, time management, and stakeholder engagement skills, with an emphasis on proactive problem-solving in a collaborative, in-office environment.
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Complaint Operations & Oversight Specialist employer: aig
At Talbot, part of AIG, we pride ourselves on being an exceptional employer that values collaboration and professional growth. Our inclusive work culture fosters a supportive environment where employees can thrive, with comprehensive benefits that prioritise health, wellbeing, and career development. Located in the heart of the Lloyd's Insurance Market, we offer unique opportunities to engage with industry leaders while contributing to innovative insurance solutions that make a meaningful impact.
