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For Companies At a Glance
- Tasks: Build and maintain strategic relationships with global brokers to drive business growth.
- Company: Join AIG, a leader in reimagining risk management and insurance.
- Benefits: Comprehensive benefits package focusing on health, wellbeing, and professional development.
- Why this job: Make a real impact in the insurance industry while growing your skills.
- Qualifications: Strong commercial background and excellent communication skills required.
- Other info: Inclusive culture with flexible work arrangements and opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Broker Relationship Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. This UK Broker Director position is a key role within the UK Client & Broker Engagement (CBE) team, and reports directly to the Head of CBE, UK. This role is responsible for leading our strategic relationships with a select number of our Global and International Brokers. Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client‑centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.
How you will create an impact
As a Broker Relationship Manager, you will be accountable for developing and driving increased retention, a healthy pipeline of new business and an enhanced share of wallet – in line with the agreed parameters of the service agreements with each broker partner. This role helps AIG grow profitably across the UK and product lines in line with a strongly governed framework.
Role Responsibilities
- Accountable for developing and maintaining strategic relationships for the UK with one of the Global Brokers
- Responsible for designing, developing and maintaining strategic relationships and create an ease of doing business with AIG
- Conduct Quarterly Business Review (QBR) with the Broker as appropriate to provide governance of the deliverables under the agreements and drive performance
- Lead the development and execution of best practice with Product Lines and other stakeholders
- Lead the overall value of Distribution for the designated broker via various means including Production Meetings to drive retention and new business utilizing Salesforce
- Lead the articulation of our underwriting appetite and differentiating value proposition (including Multinational & Claims First) to the brokers
- Help connect AIG leadership with key leaders at the Broking Houses
- Review broker surveys and agree actions to improve broker experience
- Utilise internal data (Salesforce, KPI 2.0 and iDive) and broker data to drive retention, new business opportunities and performance
- Ensure leadership and input in the value chain between broker and product (and vice versa) to deliver growth; high visibility in the broking houses to ensure conversion of new business that product would not be able to deliver on their own
- In conjunction with Client & Broker Leadership, Profit Centres and ELT (where appropriate), develop and implement strategic and operational business plans for designated broker
- Work with AIG’ Product Leaders to create co‑owned strategic initiatives /project to deliver increased sales opportunities and support in creation and implementation of new product launches, portfolio and strategic projects
- Lead identification and design of new opportunities for profitable growth, schemes, facilities, joint broker and client propositions and new product ideas, using internal data systems and maximising use of the broker systems
- Monitor broker performance and delivery against sales, service plans and specific initiatives, accelerating progress where opportune and undertaking corrective action where required
- Ensure all deals and agreements conform to required regulations and that internal and external governance structures are in place to identify and escalates key issues
What you’ll need to succeed
- Broad insurance knowledge across P&C and Specialty
- Solid profile and reputation in the UK commercial insurance market
- Strong commercial background
- Experience of working with Senior Underwriter, Product heads and other senior stakeholders
- Excellent written and verbal communication skills and proven interpersonal skills
- Sales and business development experience
- CII preferable
Ready to find new solutions? We would love to hear from you.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security – as well as your professional development – to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
Broker Relationship Manager employer: AIG
Contact Detail:
AIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, especially those in the insurance sector. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that Broker Relationship Manager role!
✨Tip Number 2
Prepare for interviews by researching AIG and its competitors. Understand their products, values, and recent news. This will not only help you answer questions but also show your genuine interest in the company. Plus, it’ll give you some great talking points to impress the interviewers!
✨Tip Number 3
Practice your pitch! You need to articulate your experience and how it aligns with the Broker Relationship Manager role. Focus on your sales and business development skills, and be ready to share specific examples of how you've built and maintained strategic relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make this happen!
We think you need these skills to ace Broker Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Broker Relationship Manager role. Highlight your experience in managing strategic relationships and any relevant achievements that align with AIG's goals.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are key, use your application to demonstrate these. Keep your language clear and professional, and make sure to proofread for any errors before hitting send!
Highlight Your Industry Knowledge: AIG values broad insurance knowledge, so don’t shy away from showcasing your understanding of P&C and Specialty insurance. Mention any specific experiences or insights that could set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the AIG team!
How to prepare for a job interview at AIG
✨Know Your Brokers
Before the interview, research the key brokers you’ll be working with. Understand their business models, strengths, and challenges. This will help you articulate how you can enhance their experience with AIG and drive new business opportunities.
✨Showcase Your Commercial Acumen
Be prepared to discuss your previous experiences in sales and business development. Highlight specific examples where you've successfully built relationships or driven growth in the insurance sector. This will demonstrate your ability to contribute to AIG's goals.
✨Master the Metrics
Familiarise yourself with key performance indicators relevant to the role, such as retention rates and pipeline growth. Be ready to discuss how you would use data analytics to monitor broker performance and identify new business opportunities.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Prepare to engage in discussions about AIG’s value proposition and how it aligns with the needs of brokers, ensuring you convey a client-centric approach.
