At a Glance
- Tasks: Manage Real Estate claims and build relationships with clients and stakeholders.
- Company: Join AIG, a global leader in insurance solutions with a culture of collaboration.
- Benefits: Comprehensive benefits package focusing on health, wellbeing, and professional development.
- Other info: Inclusive culture that values diversity and supports continuous learning.
- Why this job: Make a real impact in the dynamic Real Estate sector while developing your analytical skills.
- Qualifications: Strong technical skills in insurance and excellent communication abilities required.
The predicted salary is between 40000 - 50000 € per year.
Reporting into the UK Head of Property Claims, the role will be a key member of the Property claims team responsible for Real Estate.
We are looking for a dynamic person, with an analytical mindset who will be comfortable in managing many different priorities as the person responsible within the Property claims team for the management and oversight of all Real Estate accounts, working with key stakeholders to support the growth of the Real Estate book of business. Technical skills and knowledge of the market will be key to meeting the demanding service levels required for handling claims in the Real Estate sector.
In addition, oversight and management of multiple TPAs handling Real Estate claims (including monitoring of their contractual adherence, performance, claims outcomes and claims MI) will be a significant part of the role. As importantly, a crucial part of this role will be to act as the key Claims contact for the Real Estate book, working closely with underwriters on new business opportunities and account retention, building and maintaining relationships with both new and existing Real Estate clients and brokers.
The role will require excellent IT skills including knowledge of Microsoft Excel and Power BI to develop solutions to support in the analytics of large and numerous data sources. The successful candidate will be responsible for providing key data metrics for Underwriters over multiple sectors of the Real Estate book of business.
How you will create an impact:
- Act as the key contact and focal point for Real Estate claims including supporting growth in the book of business both in terms of new business and retention.
- Build and maintain excellent working relationships with internal and external stakeholders, including underwriters, clients, brokers and TPAs.
- Management of the Real Estate claims including taking the lead on technical claims handling.
- Day to day oversight of TPA relationships, performance, MI, claims outcomes and adherence to contractual requirements.
- Responsible for the claims bordereau processing activity.
- Including oversight of the BDX and financial reconciliation process to ensure there remains alignment between the TPA claims MI, any applicable loss fund including payments made and outstanding reserves held in the AIG claims system.
- Analytically focused and detail orientated, perform regular analysis of and report on Real Estate claims data, metrics, outcomes and trends.
- Ensure adherence to regulatory requirements including, but not limited to, Consumer Duty, Operational Resilience and Business Continuity and working closely with key stakeholders.
What you’ll need to succeed:
- Strong technical and operational skills gained in an insurer, broker and/or legal organisation.
- A technical expert in the Real Estate sector.
- Working knowledge of all main brokers and TPAs in the Real Estate sector.
- Excellent communication skills with the ability to appraise stakeholders across all levels including senior management.
- The ability to develop IT solutions primarily utilising Excel and Power BI is essential.
- Strong financial acumen and intuition with the ability to handle large and complex issues/data.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honoured that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Real Estate Claims Account Handler in London employer: AIG Insurance
At AIG, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our comprehensive Total Rewards Program ensures that our employees' health, wellbeing, and professional development are prioritised, while our commitment to inclusion and continuous learning creates a supportive culture where everyone can thrive. Located in the heart of the UK, this role provides unique opportunities to engage with key stakeholders in the Real Estate sector, making a meaningful impact on both our clients and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Real Estate Claims Account Handler in London
✨Tip Number 1
Network like a pro! Reach out to people in the Real Estate sector, especially those who work at AIG or similar companies. Use LinkedIn to connect and engage with them; you never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you're comfortable discussing claims handling and analytics, especially using Excel and Power BI. Show them you’re the analytical whiz they need!
✨Tip Number 3
Don’t just wait for job openings—be proactive! Visit our website regularly and apply directly through it. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It keeps you fresh in their minds!
We think you need these skills to ace Real Estate Claims Account Handler in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Real Estate Claims Account Handler role. Highlight your technical skills and experience in managing claims, as well as your analytical mindset. We want to see how you can contribute to our Property claims team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with stakeholders and your ability to handle multiple priorities, as these are key aspects of the job.
Show Off Your IT Skills:Since excellent IT skills are essential, don’t forget to mention your proficiency in Microsoft Excel and Power BI. If you've developed any solutions or analytics in the past, share those examples to demonstrate your capabilities!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. We can’t wait to see what you bring to the table!
How to prepare for a job interview at AIG Insurance
✨Know Your Real Estate Claims Inside Out
Make sure you brush up on your knowledge of the Real Estate sector and the specific claims processes involved. Familiarise yourself with common issues, trends, and key players in the market. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Show Off Your Analytical Skills
Since the role requires strong analytical abilities, be prepared to discuss how you've used data analysis in previous roles. Bring examples of how you've handled large datasets, perhaps using Excel or Power BI, and be ready to explain your thought process behind any insights you derived.
✨Build Relationships Before You Even Start
Think about how you can demonstrate your relationship-building skills during the interview. Mention any past experiences where you successfully collaborated with stakeholders, underwriters, or clients. This will highlight your ability to maintain and grow relationships, which is crucial for this position.
✨Prepare Questions That Matter
Have a few thoughtful questions ready to ask at the end of your interview. These could relate to the company's approach to managing claims or how they support their employees' professional development. This shows that you're not just interested in the job, but also in the company culture and future growth.
