Client Co-Ordinator (Multinational) in London

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Multinational Producing Office Co-Ordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.

How you will create an impact

• This is a client and external broker facing role, providing the day-to-day servicing and multinational technical support on an assigned portfolio in support of the Multinational Client Executive and Product Underwriter.
• This role supports all major Multinational lines of business.
• Proactively manage post-bind activities including monitoring of program implementation, tracking performance and communicating with brokers and clients.
• Provide multinational subject matter expertise and be an escalation point to support colleagues in respect of multinational program design, territorial information and multinational related problem solving as required.
• Promote and drive the adoption of the AIG Multinational End-to-End process, so that all parties understand and commit to roles, responsibilities and expected timelines, to provide an elevated service performance and deliver contract certainty.
• Assistance with the drafting and collection of facultative reinsurance documentation where required, ensuring adherence to AIG protocols and guidelines.
• Provide guidance and support to internal stakeholders on the operational process and information requirements for reinsurance placements on multinational programs.

What you’ll need to succeed

• Commercial insurance experience would be an advantage, preferably client servicing (broker or company background).
• Experience working with multinational corporations would be advantageous.
• Ability to identify operational improvements and gain technical knowledge/experience to carry out those improvements.
• Collaborative with the ability to build strong relationships with key internal and external stakeholders.
• Ability to work on own initiative/organized alongside good time management skills – ability to handle multiple priorities, organize work and meet deadlines.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.