Claims Adjuster in London

Join us as a Cyber & Crisis Management Claims Adjuster to make a bigger business impact with your skills and wider talents. At Talbot and AIG we are reimagining the way we help customers to manage risk. It’s an opportunity to grow your skills and experience as a valued member of the team.

With offices in the U.S., London and Asia Pacific, Talbot is the managing agent of Syndicate 1183 at Lloyd's. Syndicate 1183 underwrites a number of classes of business including war and terrorism, energy, marine, financial lines, cyber, transport, political risk, crisis management, kidnap & ransom, contingency, property and treaty reinsurance. Through its expert team of underwriters and a balanced, geographically-diverse portfolio of business, Talbot has earned a reputation as an industry-leading insurance and reinsurance specialist.

Reporting to the Specialty Claims Manager, you will manage all aspects of the claims adjudication process, providing management and clients with an efficient and effective claims service. The Specialty Claims Team manages claims concerning the following Direct, Facultative Reinsurance, Excess of Loss and Proportional Treaty classes:

• Financial Lines
• Cyber
• Crisis Management (Product Recall)
• Accident and Health
• Contingency (in run off)

What you’ll need to succeed:

• Experience in handling direct and facultative reinsurance claims in the classes of Cyber and Crisis Management (Product Recall).
• Understanding of the London Market regulatory environment and implications for Talbot and its clients.
• Knowledge of market claims systems, e.g., ECF2, DOCOsoft would be an advantage.
• Dispute resolution skills.
• Relationship building internally and externally.
• Ability to identify trends and understand how these may affect Claims and the Syndicate more broadly.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honoured that our drive for positive change has been recognised by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to.