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- Tasks: Handle and investigate complex claims while delivering exceptional service.
- Company: Join AIG, a global leader in insurance solutions with a focus on innovation.
- Benefits: Comprehensive benefits package for health, wellbeing, and professional development.
- Why this job: Make a real impact in the insurance industry while developing your expertise.
- Qualifications: Claims handling experience preferred; customer-centric mindset essential.
- Other info: Inclusive culture with opportunities for continuous learning and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Claims Adjuster to grow your experience in handling complex claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Focused on Casualty, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The role will provide exposure and opportunity to apply your expertise and develop knowledge of handling Casualty Claims. You will proactively deal with claims in accordance with best practice guidelines which are central to AIG's quality standards. You will have a client-centric mindset focused upon ensuring optimal total cost and outcome of claims. Your work will involve regular contact with internal stakeholders, brokers, experts, and external lawyers. In addition, you will use your claims expertise to support the feedback loop to key stakeholders and our culture of underwriting excellence.
What you'll need to succeed
- Claims handling experience, with Casualty experience being an advantage.
- A customer-centric mindset is critical.
- Knowledge of the legal and regulatory environment within which such claims are handled.
- Proven ability to make an accurate and timely decision.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
- Strong desire to support a key aim of continuous improvement, identify opportunities and contribute to effective solutions.
- Strong communication, time management, administrative, and report-writing skills.
Ready to take the next step in your career? We'd love to hear from you.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security, as well as your professional development, to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us across our operations; we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential. We invest in our largest asset, our people, through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honoured that our drive for positive change has been recognised by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to.
Claims Adjuster in Glasgow employer: AIG Insurance
Contact Detail:
AIG Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AIG on LinkedIn. Ask them about their experiences and any tips they might have for landing the Claims Adjuster role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your claims handling knowledge, especially in Casualty. Think of real-life examples where you've demonstrated problem-solving skills and a customer-centric mindset. We want to see how you can make an impact!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, AIG values strong communication, so practice articulating your thoughts effectively before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining AIG and being part of our collaborative culture.
We think you need these skills to ace Claims Adjuster in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight any relevant experience, especially in handling complex claims and your customer-centric mindset. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims handling and how your background makes you a great fit for our team. Don’t forget to mention your problem-solving skills and any relevant legal knowledge.
Showcase Your Communication Skills: Strong communication is key in this role. In your application, demonstrate your ability to convey complex information clearly and effectively. We love candidates who can articulate their thoughts well, so let your writing reflect that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at AIG Insurance
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of casualty claims and the specific processes involved. Familiarise yourself with common challenges in claims handling and think about how you would approach them. This will show your potential employer that you're not just knowledgeable but also proactive.
✨Showcase Your Customer-Centric Mindset
During the interview, emphasise your commitment to customer service. Share examples of how you've successfully managed client relationships or resolved disputes in the past. This will demonstrate that you understand the importance of a client-centric approach in claims adjusting.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice articulating your thought process clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Communicate Clearly and Confidently
Strong communication skills are crucial for a Claims Adjuster. During the interview, focus on speaking clearly and confidently. Make sure to listen actively to the interviewers' questions and respond thoughtfully. This will help convey your professionalism and ability to engage with various stakeholders.
