American International Group, Inc. (AIG) is seeking a Complaint Operations and Oversight Officer to drive regulatory compliant complaint handling and operational excellence from the Croydon office.
You will manage correspondence with the Financial Ombudsman Service, oversee the Complaint Champion network, and maintain robust complaint records via GCMS while supporting a dynamic Customer Relations team. The role requires strong communication, proactive problem solving, and the ability to
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Complaint Operations & Oversight Specialist in Croydon employer: Aig Inc
At Talbot, part of AIG, we pride ourselves on being an exceptional employer that values collaboration and innovation in the heart of London. Our commitment to employee growth is reflected in our comprehensive Total Rewards Program, which prioritises health, wellbeing, and professional development, ensuring that our team members thrive both personally and professionally. Join us to be part of a diverse and inclusive culture that celebrates individual talents while working together to deliver industry-leading insurance solutions.
