American International Group, Inc. (AIG) invites applications for the Complaint Operations and Oversight Officer role.
You will manage Financial Ombudsman Service correspondences, coordinate the Complaint Champion network, and ensure accurate GCMS records while supporting the Head of Customer Relations in delivering key projects. You will oversee CRT administration, TPA reporting, and weekly root cause analysis, with strong FCA DISP knowledge and stakeholder engagement across the team and
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Contact Details:
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd Recruitment Team
