American International Group, Inc. (AIG) invites applications for the Complaint Operations and Oversight Officer role.
You will manage Financial Ombudsman Service correspondences, coordinate the Complaint Champion network, and ensure accurate GCMS records while supporting the Head of Customer Relations in delivering key projects. You will oversee CRT administration, TPA reporting, and weekly root cause analysis, with strong FCA DISP knowledge and stakeholder engagement across the team and
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Complaint Operations & Compliance Lead employer: AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
AIG is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a comprehensive Total Rewards Program that supports health, financial security, and professional development. With a strong emphasis on collaboration and a culture of inclusion, AIG fosters an environment where diverse talents are celebrated, and continuous learning is encouraged. Located in London, the role of Senior Underwriter in Financial Lines provides unique opportunities to engage with a dynamic team and contribute to innovative insurance solutions that make a meaningful impact.
Contact Details:
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd Recruitment Team
