Innovation Lead: Customer Insight & Prototyping
Innovation Lead: Customer Insight & Prototyping

Innovation Lead: Customer Insight & Prototyping

Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Explore customer challenges and design innovative solutions through collaboration.
  • Company: Reputable financial institution with a focus on customer innovation.
  • Benefits: Hybrid working model, market-leading pension, and comprehensive healthcare scheme.
  • Why this job: Join a dynamic team and make a real impact on customer experiences.
  • Qualifications: 3+ years in innovation and product development with strong facilitation skills.
  • Other info: Flexible work environment with opportunities for professional growth.

The predicted salary is between 36000 - 60000 Β£ per year.

A reputable financial institution is seeking an Innovation Manager to join their Customer Innovation team. This role focuses on exploring customer challenges and designing solutions through cross-functional collaboration.

Candidates should possess at least 3 years of experience in innovation and product development, alongside strong facilitation skills.

The position offers a hybrid working model, allowing flexibility to balance work from home with office requirements, as well as an array of benefits including a market-leading pension and healthcare scheme.

Innovation Lead: Customer Insight & Prototyping employer: AIB (NI)

As a leading financial institution, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Our Innovation Lead role offers not only competitive benefits such as a market-leading pension and comprehensive healthcare scheme but also ample opportunities for professional growth and development in a supportive environment. With a hybrid working model, employees can enjoy the flexibility of balancing their work from home with engaging office interactions, making it an ideal place for those looking to make a meaningful impact.
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Contact Detail:

AIB (NI) Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Innovation Lead: Customer Insight & Prototyping

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your skills! Prepare a portfolio that highlights your past projects and innovations. This is your chance to demonstrate how you've tackled customer challenges and designed effective solutions.

✨Tip Number 3

Practice makes perfect! Get ready for interviews by rehearsing common questions and scenarios related to innovation and product development. We can help you with mock interviews to boost your confidence.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Innovation Lead: Customer Insight & Prototyping

Innovation Management
Product Development
Facilitation Skills
Cross-Functional Collaboration
Customer Insight Analysis
Problem-Solving Skills
Communication Skills
Adaptability
Project Management
Stakeholder Engagement

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in innovation and product development. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer insight and prototyping. We love seeing candidates who can articulate their vision and how they can contribute to our team.

Showcase Your Facilitation Skills: Since strong facilitation skills are key for this role, include examples of how you've successfully led cross-functional teams or workshops. We’re looking for evidence that you can bring people together to solve customer challenges.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at AIB (NI)

✨Know Your Customer Insights

Dive deep into understanding customer challenges and insights relevant to the financial sector. Be prepared to discuss specific examples from your past experience where you've successfully identified customer needs and how you addressed them.

✨Showcase Your Prototyping Skills

Bring along examples of prototypes or projects you've worked on that demonstrate your innovation skills. Discuss the process you followed, the tools you used, and how you collaborated with others to bring ideas to life.

✨Emphasise Cross-Functional Collaboration

Highlight your experience working with diverse teams. Prepare anecdotes that showcase your facilitation skills and how you’ve effectively communicated and collaborated across different functions to drive innovation.

✨Be Ready for Hybrid Work Discussions

Since this role offers a hybrid working model, think about how you manage your time and productivity in both remote and office settings. Be ready to share your strategies for maintaining effective communication and collaboration in a flexible work environment.

Innovation Lead: Customer Insight & Prototyping
AIB (NI)

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