At a Glance
- Tasks: Lead UK Payments projects and drive change with cross-functional teams.
- Company: AIB, a forward-thinking bank committed to collaboration and customer focus.
- Benefits: Flexible hybrid working, market-leading pension, healthcare, and volunteer days.
- Other info: Join a diverse team and enjoy excellent growth opportunities.
- Why this job: Make a real impact in the payments industry while developing your career.
- Qualifications: Experience in change projects and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
At AIB, our values guide how we work and how we support each other. We're looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You'll treat colleagues and customers with fairness and Show Respect, and you'll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.
Location/Office Policy: 92 Ann St, Belfast/ 3 days per week in office
Are you interested in working on strategic UK Payment Product projects? Do you enjoy working with cross functional teams and driving change through strong stakeholder management?
What is the Role: This role offers a unique opportunity for someone who enjoys working at the intersection of business, technology and regulation. You will be the key business lead for developing and implementing, along with the UK Payments Product Manager, all Payments change initiatives within AIB UK.
Key accountabilities:
- Provide direct management support to the UK Payments Manager with responsibility for the business ownership of UK Payments Products.
- Represent AIB UK on Industry bodies to ensure adherence to our obligations for membership of these payment schemes.
- Ensure that the Annual Codes of Conduct are completed in line with Payment scheme timelines, confirming AIB UK's compliance.
- Management of payments related issues which affect all UK Payments Products, minimising any customer impacts.
- Develop strong relationships with key stakeholders in AIB Group Payments, IT and outsourced service providers ensuring that quality of change is a key focus when implementing any payments change for AIB UK.
- Actively support our retail network and support functions with queries in relation to payment products.
What you Will Bring:
- A proven track record of delivering on change projects.
- Strong communication and stakeholder management skills.
- Experience of maintaining business relationships with key internal stakeholders.
- Knowledge of UK Payment Products is preferrable but not essential.
Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include:
- Market leading Pension Scheme
- Healthcare Scheme
- Variable Pay
- Employee Assistance Programme
- Family leave options
- Two volunteer days per year
Please click here for further information about AIB's PACT - Our Commitment to You.
Key Capabilities:
- Behavioural Capabilities: Customer First- Puts the customer at the heart of what we do across the organisation. Vision & Purpose Led- Influences with energy and optimism for the future. Collaborates- Develops connections that will enable successful outcomes.
- Technical Capabilities: Negotiation and Influence- Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others. Stakeholder Management- Cultivates and maintains business relationships, partnerships and alliances internally, externally and virtually with key stakeholders.
AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees.
Application deadline: 12th May. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
UK Payments Product Management Specialist, Belfast JBLE1_NI employer: AIB NI
At AIB, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises our customers and empowers our employees. With a hybrid working model based in the vibrant city of Belfast, we offer competitive benefits such as a market-leading pension scheme, healthcare options, and opportunities for personal growth through volunteer days and professional development. Join us to be part of a team that values respect, initiative, and meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land UK Payments Product Management Specialist, Belfast JBLE1_NI
✨Tip Number 1
Network like a pro! Reach out to current employees at AIB or in the payments sector on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. It’s all about making connections that could give you an edge!
✨Tip Number 2
Prepare for the interview by understanding AIB's values and how they align with your own. Think of examples from your past work where you've put customers first or driven change. This will show you're not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice your stakeholder management skills! Be ready to discuss how you've successfully collaborated with different teams in the past. AIB values teamwork, so showcasing your ability to work well with others will definitely impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to join AIB and are willing to follow the process. Good luck!
We think you need these skills to ace UK Payments Product Management Specialist, Belfast JBLE1_NI
Some tips for your application 🫡
Show Your Customer First Attitude:Make sure to highlight your customer-centric approach in your application. We want to see how you put customers at the heart of your work and how you've made a positive impact on their experience.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Demonstrate Collaboration Skills:Since this role involves working with cross-functional teams, share examples of how you've successfully collaborated in the past. We love to see how you can Be One Team with others to achieve great results.
Tailor Your Application:Take the time to customise your application for this specific role. We want to see how your background aligns with our needs, so mention relevant experiences that showcase your ability to drive change and manage stakeholders effectively.
How to prepare for a job interview at AIB NI
✨Know Your Customer First
Since AIB values putting the customer at the heart of everything, make sure you can share examples of how you've prioritised customer needs in your previous roles. Think about specific situations where your actions led to positive outcomes for customers.
✨Showcase Your Change Management Skills
Prepare to discuss your experience with change projects. Highlight any successful initiatives you've led or contributed to, especially those that involved cross-functional teams. Be ready to explain how you navigated challenges and drove results.
✨Build on Stakeholder Relationships
AIB emphasises strong stakeholder management, so come prepared with examples of how you've cultivated relationships with key stakeholders. Discuss how you’ve engaged with different teams to ensure smooth project execution and compliance.
✨Embrace Collaboration
Demonstrate your ability to work as part of a team. Share instances where collaboration led to successful outcomes, and express your enthusiasm for working in a culture that values teamwork. This will resonate well with AIB's 'Be One Team' ethos.
