Senior Data Associate with Portuguese, Artificial General Intelligence

AI is the most transformational technology of our time capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human‑technology interaction with us.

Key job responsibilities

• Maintain and follow strict confidentiality as customer privacy is our biggest tenet.
• Work with a range of different types of data including but not limited to text, speech, image and video.
• Deliver high‑quality labelled data using guidelines provided to meet our KPIs and using in‑house tools and software.
• Assume the role of a subject matter expert for Machine Learning (ML) data workflows and demonstrate proficiency in researching, creating factually and grammatically correct responses, ranking responses, and creating grammatically correct text, speech, image, video annotation.
• Ability to make logical decisions while performing tasks even when provided information is ambiguous.
• Eye for detail and ability to pivot from one category of requirement to another instantaneously.
• Demonstrate support for daily operational deliverables like AHT quality TAT for multiple task types assigned to you and the team.
• Demonstrate expertise in handling end‑to‑end data execution process related to labelling the tasks and be less dependent on work instructions.
• Contribute to root cause analysis, identify error patterns and identify solutions to improve quality of labelling tasks.
• Responsible for identifying day‑to‑day process and operational issues in SOP tools and suggest changes to unblock operations.
• Demonstrate ownership in floor support to clarify internal queries during execution on need basis.

A day in the life

We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions such as dialogue evaluation on speech, text, audio, video data to assess and improve Alexa’s performance in everyday situations. Your ability to concentrate, multi‑task and your high attention to detail helps you deliver high‑quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. An inner drive, individuality and a creative mind are extremely beneficial.

About the team

The team works strictly in the office Monday through Friday with an eight‑hour shift. We are constantly looking for ways to enhance our capabilities and deliver the best product possible. A diverse team, regular trainings and Amazon events throughout the year await you.

Qualifications

• Experience in natural language data labeling, data annotation, linguistic annotation or other forms of data markup.
• Speak, write and read fluently in English.
• Speak, write and read fluently in Portuguese (C1 or equivalent proficiency in Brazilian Portuguese).
• C1 or equivalent proficiency in English.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Proven experience with demonstrated task execution ability.
• Proven capacity to leverage open‑source resources effectively for comprehensive research purposes.
• Ability to adapt well to fast‑paced environments with changing circumstances, direction and strategy.
• Proven project coordination or management experience (for support functions teams).
• Experience managing stakeholder relationships across departments.
• Advanced proficiency in Microsoft Office Suite and common business applications.

Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process—including support for the interview or onboarding process—please visit for more information.