Senior AI Product Manager

About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.

The Opportunity

Our AI product area is growing. We already have two Product Managers working across conversational AI, agentic workflows, and domain-specific automation, and we need a third to expand our capacity as the scope of AI at 9fin accelerates. Backed by over $170M in funding (Series C), we are scaling rapidly across product, engineering, and go-to-market. AI is not a bolt-on feature at 9fin; it is the core differentiator for the next phase of the company. You will join an established AI PM team and take ownership of a product area within our AI surface. This could span new AI-powered features for credit analysts, workflow automation for legal and financial analysis, or expanding our conversational AI into new domains.

What You'll Do

• Product Strategy & Execution: Collaboratively create and champion a clear product vision and strategy for your area, with a focus on building and evolving our AI products. Synthesize qualitative and quantitative insights into problem statements that identify root causes, not just symptoms. Shape the next generation of agentic AI products: multi-step reasoning workflows, tool orchestration, and autonomous task completion for financial professionals. Demonstrate a working understanding of the challenges specific to building with LLMs, including managing hallucinations, evaluating output quality, and designing for non-deterministic systems. Use confidence-building methods (prototypes, user research, data analysis) to understand how users will interact with AI-powered products before committing to full builds.
• AI Quality & Data: Use the team's AI evaluation framework (LLM-as-judge protocols, quality thresholds, SME eval cycles) to validate and improve the products you ship. Contribute to the data strategy for your product area: annotation quality, ground truth curation, and feedback loops that improve model performance over time. Proactively identify and track metrics that measure client and business benefit, working with the team on continuous model evaluation and improvement.
• Team Leadership & Communication: Create a collaborative environment for your squad, providing wider context and clear goals so everyone can do their best work. Work with data scientists and ML engineers to bridge the gap between business needs and the technical capabilities of AI models. Communicate strategy, initiatives, and progress transparently across the organisation. Translate complex AI concepts, capabilities, and limitations into language that non-technical stakeholders can act on. Champion responsible AI practices: transparency in model outputs, bias monitoring, and compliance with client expectations around AI-generated content.

What We're Looking For

• 5+ years of product management experience, preferably in FinTech or B2B SaaS, with at least 2 years focused on ML or GenAI products.
• Working knowledge of RAG architectures, embeddings, prompt engineering, and LLM evaluation methods.
• Experience shipping AI products where output quality is probabilistic.
• Comfortable reading Python notebooks and SQL to interrogate model outputs and usage data.
• Track record of shipping AI products where you managed the tension between ML research/exploration and production delivery constraints.
• Collaborative leadership style with strong stakeholder management.
• User-centric communication skills.
• You thrive in fast-paced, ambiguous environments.

Nice to Have

• Experience in financial services, legal tech, or data/analytics platforms.
• Familiarity with credit markets, debt instruments, or regulatory/compliance workflows.
• Experience with NLP applied to document analysis.
• Experience with agent orchestration frameworks, tool use patterns, or multi-step AI workflows.

The Opportunity

9fin is already the leading platform for legal intelligence in debt capital markets. Our proprietary AI capabilities extract and analyse legal language at scale, and our unique dataset of credit legal documentation delivers intelligence that generic AI tools simply cannot match. Now we are investing to extend that leadership. You will lead a dedicated engineering team to define the next chapter of 9fin's legal product — going deeper on AI, building richer workflows, and expanding into the law firm segment, where we see a significant TAM opportunity that is ours to capture.

Your users sit at the centre of the debt markets ecosystem: origination teams at top investment banks, lawyers at leading law firms, and credit analysts at hedge funds and credit funds. This is a great opportunity to shape the future of a product and a company that's using technology to revolutionise the trillion-dollar debt capital market.

Key Responsibilities

• Product Strategy & Execution: Define and champion the product vision and strategy for the Covenants squad from the ground up, working closely with engineering, our legal analysts, and key customers to establish what to build and why. Synthesize insights from in-house legal subject matter experts (SMEs), customer interviews, customer feedback and data signals to craft a clear problem statement. Use a range of techniques to identify and understand what users need and their workflows. Align the team around a key outcome and effectively prioritise initiatives across multiple dimensions. Proactively identify and track metrics to measure client and business benefit.
• Team Leadership & Communication: Create a collaborative environment for your squad, providing wider context and clear goals. Ensure all people involved are aware of the team's strategy, initiatives, and progress. Build strong relationships to empower the squad to achieve the desired outcome. Work closely with stakeholders to gather the right input and insights.
• AI Product Development: Own the roadmap for AI-powered legal document extraction and covenant analysis, ensuring outputs meet the precision standards required for professional use. Partner with software and AI engineering to define evaluation frameworks for AI outputs in legal contexts.