Harvey is building a scalable customer success function at the intersection of AI and enterprise workflow. The Scaled Customer Success Manager will own the full renewal and expansion lifecycle for a high-volume book of business, ensuring customers adopt Harvey's AI solutions and renew with confidence.
You will collaborate with Sales, Legal Engineering, and Product, run value reviews and QBRs, and leverage health metrics to identify renewal opportunities.
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Scaled CSM: AI-Driven Enterprise SaaS Growth in London employer: AI Startups UK
Lovable is an exceptional employer for data scientists, particularly in our dynamic London growth team. With a culture of extreme ownership and low-ego collaboration, we empower our employees to drive impactful growth metrics while working alongside talented engineers. Our commitment to innovation and rapid experimentation offers unparalleled opportunities for professional development, making Lovable a truly rewarding place to build your career.
