Global IT Helpdesk - 24/7 Support & Mac Endpoints in London

Global IT Helpdesk - 24/7 Support & Mac Endpoints in London

London Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide 24/7 IT support, manage Tier-1 tickets, and assist with onboarding.
  • Company: Join Legora, a global leader in IT support with a focus on innovation.
  • Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
  • Other info: Opportunity to grow into deeper IT or security roles.
  • Why this job: Be part of a dynamic team solving real-world tech issues across the globe.
  • Qualifications: 3+ years of IT support experience and excellent communication skills.

The predicted salary is between 29700 - 36300 Β£ per year.

Legora is seeking an experienced IT support specialist to join our global helpdesk.

You will own Tier-1 tickets, SLAs, and onboarding across multiple regions, solving issues from triage to root cause with a calm, clear approach.

You will work with mac OS endpoints, security tools, and endpoint provisioning while growing into deeper IT or security work. 3+ years of experience and strong communication are essential. #J-18808-Ljbffr

Global IT Helpdesk - 24/7 Support & Mac Endpoints in London employer: AI Startups UK

Odyssey is an exceptional employer, offering a dynamic work environment in London where innovation thrives. As a VP of Research, you'll lead a world-class team at the forefront of AI technology, with ample opportunities for professional growth and collaboration across disciplines. Our culture fosters creativity and ambition, making it an ideal place for those passionate about shaping the future of world models and AI.

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Contact Details:

AI Startups UK Recruitment Team

We think you need these skills to ace Global IT Helpdesk - 24/7 Support & Mac Endpoints in London

IT Support
Tier-1 Ticket Management
Service Level Agreements (SLAs)
Onboarding
macOS Endpoints
Security Tools
Endpoint Provisioning