At a Glance
- Tasks: Design and scale IT systems that empower our team to excel in a fast-paced environment.
- Company: Join WRITER, a leading AI company transforming enterprise operations.
- Benefits: Generous PTO, health coverage, flexible spending accounts, and learning stipends.
- Other info: Hybrid role in London with excellent career growth opportunities.
- Why this job: Shape the future of work with AI while enhancing your technical skills.
- Qualifications: 3+ years in IT engineering, strong scripting skills, and experience with SaaS platforms.
The predicted salary is between 56700 - 69300 £ per year.
About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
About the role
As a Corporate IT engineer at WRITER, you'll be the backbone of our internal technology ecosystem. You'll design, build, and scale the systems that empower our rapidly growing team to do their best work. This isn't just about closing tickets; it's about architecting seamless, secure, and automated experiences across our entire SaaS and hardware landscape. You'll have the opportunity to shape how a leading AI company operates from the inside out, ensuring our infrastructure scales as fast as our ambitions. This role is hybrid and based out of our London office hub. You will report to Staff IT lead.
What you'll do
- Own the architecture and administration of our core enterprise SaaS platforms — including Google Workspace, Slack, and Okta.
- Build robust automations and API integrations using Python and Terraform to eliminate manual IT processes and engineer zero-touch onboarding and offboarding for our global workforce.
- Drive our identity and access management strategy by implementing and maintaining SSO connections, SCIM provisioning, and RBAC across our expanding SaaS ecosystem.
- Build AI-assisted workflows and tooling that accelerate IT operations, cross-platform troubleshooting, and scripting — helping your teammates move faster with less friction.
- Serve as the senior technical escalation point for complex identity, MDM, and authentication challenges, partnering closely with Security to maintain compliance and governance.
- Lead IT infrastructure projects end-to-end — from scoping and architecture through production — with a focus on reliability, user experience, and long-term maintainability.
What you need
- 3+ years of hands-on IT engineering or systems administration experience in a high-growth technology environment.
- Deep technical expertise managing and scaling identity providers like Okta and complex enterprise SaaS platforms including Google Workspace, Slack, and Microsoft 365.
- Strong proficiency in scripting languages like Python or Bash and infrastructure-as-code tools like Terraform, with a track record of building custom integrations and automations.
- Hands-on experience leveraging AI and LLM tools (such as WRITER, Claude, ChatGPT, or Copilot) to accelerate IT documentation, scripting, troubleshooting, and operations.
- Proven ability to evaluate emerging platforms quickly and make sharp build-vs-buy recommendations that balance speed with long-term scalability.
- Exceptional communication skills — you can translate complex technical concepts for any audience, from engineers to executives, without losing the nuance.
- A genuine drive to connect with cross-functional partners, challenge existing processes to find smarter solutions, and own the reliability of the systems your colleagues depend on every day.
Benefits & perks (US Full-time employees)
- Generous PTO, plus company holidays.
- Medical, dental, and vision coverage for you and your family.
- Paid parental leave for all parents (16 weeks).
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Flexible spending account and dependent FSA options.
- Health savings account for eligible plans with company contribution.
- Annual work-life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend.
- Company-wide off-sites and team off-sites.
- Competitive compensation, company stock options and 401k.
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
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We think this is how you could land Corporate IT engineer (UK) in London
✨Join the IT Consultancy Buzz
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We think you need these skills to ace Corporate IT engineer (UK) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AI Startups UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AI Startups UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AI Startups UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
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When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
