At a Glance
- Tasks: Provide 24/7 IT support, manage Tier-1 tickets, and assist with onboarding.
- Company: Join Legora, a global leader in IT support with a dynamic team.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Opportunity to grow into deeper IT or security roles.
- Why this job: Make a difference by solving tech issues and supporting users worldwide.
- Qualifications: 3+ years of IT support experience and excellent communication skills.
The predicted salary is between 47250 - 57750 £ per year.
Legora is seeking an experienced IT support specialist to join our global helpdesk.
You will own Tier-1 tickets, SLAs, and onboarding across multiple regions, solving issues from triage to root cause with a calm, clear approach.
You will work with mac OS endpoints, security tools, and endpoint provisioning while growing into deeper IT or security work. 3+ years of experience and strong communication are essential.
#J-18808-Ljbffr
Global IT Helpdesk - 24/7 Support & Mac Endpoints employer: AI Startups UK
Legora is an exceptional employer that values its IT support specialists by providing a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, you will have the opportunity to advance your skills in IT and security while working with cutting-edge technology across global regions. Our supportive culture encourages open communication and teamwork, making it a rewarding place to contribute meaningfully to our clients' success.
