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- Tasks: Act as a technical advisor, designing tailored solutions and supporting sales engagements.
- Company: Join AI-Media, a global leader in accessibility and language technology.
- Benefits: Career progression, flexible holidays, discounts, and a supportive team culture.
- Why this job: Shape the future of AI-powered accessibility while making content inclusive for everyone.
- Qualifications: 8+ years in technical presales with strong knowledge of broadcast technology.
- Other info: Dynamic environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
About Us
AI-Media (ASX:AIM) is a global leader in language and accessibility technology. Founded in Australia in 2003, we have grown to become one of the largest providers of AI-powered captioning, transcription and translation solutions. Our solutions combine the best of automation and human expertise, powered by industry-leading technology. We work across broadcast, government, education and corporate sectors to make content accessible, multilingual, and inclusive - reaching audiences everywhere.
At AI-Media, we value innovation, integrity, and excellence. We act with accountability, deliver quality and service, and are committed to fostering a workplace that is inclusive, diverse, and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we will work with you to meet your needs. Together, let's make the world's content accessible - to everyone.
About the Role
We are looking for a Senior Technical Sales to act as the pivotal technical advisor and product advocate for our broadcast technology solutions. The objective is to support the sales process by bridging the gap between customer needs and our technology offerings, ultimately driving successful sales engagements and fostering strong customer relationships. This role can be performed on a hybrid basis.
In this role, you will:
- Be responsible for understanding customer requirements, designing tailored solutions, and effectively communicating the technical and business value of our products.
- Collaborate closely with sales, product management, and engineering teams to ensure a seamless customer journey from initial engagement to deployment.
- Reproduce and confirm product defects, collaborating with development teams to fix them.
- Create and deliver proof of concept (PoC) projects to validate the proposed solutions in the customer's environment.
- Represent the company at industry events, trade shows, and customer meetings as a technical expert.
- Conduct product demonstrations and technical presentations to prospective clients and collaborate with potential customers to gather and analyse requirements.
- Act as the primary technical liaison for potential customers during the presales phase and build and maintain strong customer relationships by addressing technical inquiries and concerns.
- Design and propose customized broadcast technology solutions that address specific client needs.
- Develop and present detailed proposals, presentations, and technical documents to articulate the solution's value and use presales best practices, including proposal writing, and competitive positioning.
- Analyse and understand competitor offerings to position our solutions effectively.
- Lead the technical response to requests for proposals (RFPs) and requests for information (RFIs) and ensure all technical documentation is accurate, comprehensive, and persuasive.
- Partner with product management and engineering teams to provide customer feedback and influence product roadmaps.
- Provide expert technical consultancy to customers, demonstrating how our solutions can solve their specific challenges and provide customer-lead insights and feedback to help shape product development.
- Collaborate with marketing to develop technical collateral, whitepapers, and webinars.
- Educate the sales team and other internal stakeholders on the technical aspects of our broadcast technology solutions and conduct training sessions and workshops for customers to ensure effective use of our solutions.
About You
You will bring:
- Bachelor's degree in Broadcast Engineering, Computer Science, or a related field.
- 8+ years of experience in technical presales, solution architecture, or technical consultancy in the broadcast/media technology sector.
- Strong knowledge of broadcast workflows, IP-based video transport (2110), cloud workflows, AI-driven automation, and streaming technology.
- Proven track record of successfully supporting sales teams in closing complex technical sales.
- Excellent communication skills, with the ability to simplify complex technical concepts for both technical and non-technical audiences.
- Experience working with major broadcast and media companies, understanding their challenges and workflows.
- Proficiency in broadcast technology including video encoding, playout automation, asset management systems and cloud media processing.
- Strong leadership skills, with experience managing or mentoring a presales team.
- Familiarity with RFP/RFI processes and creating technical proposals.
- Willingness to travel for customer meetings, trade shows, and industry events.
- Demonstrate deep understanding of broadcast workflows, media infrastructure, and emerging industry trends such as IP-based broadcasting, cloud-based workflows, AI, and automation.
- Stay current with the latest broadcast technologies and industry trends to provide informed guidance.
What AI-Media Offers You
- Career Progression based on talent, not tenure, tailored Career Chats.
- Access to a rewards platform that offers employees discounts and cash back on many retailers, access to fitness and health videos, recipes via HelloFresh, ability to recognize your coworkers and so much more.
- Flexible public holiday selection.
- Access to Course Catalogue.
- Paid parental leave for eligible primary and secondary caregiver.
- Employee Assistance Program (EAP).
- Quarterly & Annual Global Recognition Awards.
- Annual Reviews to recognise achievements.
- Global company with supportive team culture and inclusive working environment.
- Modern office located close to public transport.
- Chance to be involved as we grow our product suite and offer tech & human solutions to customers.
Senior Technical Sales in Slough employer: AI-Media
Contact Detail:
AI-Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Sales in Slough
✨Tip Number 1
Get to know the company inside out! Research AI-Media's products and values so you can speak their language during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, or trade shows where AI-Media is present. Meeting people face-to-face can give you an edge and help you build relationships that might lead to job opportunities.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of broadcast workflows and AI-driven solutions. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It’s a simple way to show appreciation and keep you fresh in their minds as they make decisions.
We think you need these skills to ace Senior Technical Sales in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Technical Sales role. Highlight your experience in broadcast technology and how it aligns with our mission at AI-Media. We want to see how you can bridge the gap between customer needs and our tech offerings!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical expertise! Detail your knowledge of broadcast workflows, cloud technologies, and AI-driven solutions. We’re looking for someone who can simplify complex concepts, so make sure to demonstrate that skill in your application.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still conveying your passion for making content accessible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at AI-Media!
How to prepare for a job interview at AI-Media
✨Know Your Tech Inside Out
Make sure you have a solid understanding of the broadcast technology solutions that AI-Media offers. Brush up on key concepts like IP-based video transport and cloud workflows, so you can confidently discuss how these technologies can meet customer needs.
✨Tailor Your Approach
Before the interview, research the specific challenges faced by potential clients in the broadcast and media sector. Be ready to share examples of how you've designed tailored solutions in the past, showcasing your ability to bridge the gap between customer requirements and technical offerings.
✨Showcase Your Communication Skills
As a Senior Technical Sales candidate, you'll need to simplify complex technical concepts for various audiences. Prepare to demonstrate your communication skills during the interview by explaining a technical topic in layman's terms, highlighting your ability to connect with both technical and non-technical stakeholders.
✨Prepare for RFPs and Proposals
Familiarise yourself with the RFP/RFI processes and be ready to discuss your experience in creating persuasive technical proposals. Bring examples of past proposals you've worked on, and be prepared to explain how you ensured accuracy and comprehensiveness in your documentation.
