At a Glance
- Tasks: Design and develop AI applications that transform public sector operations.
- Company: Join a rapidly growing team at Scale, focused on impactful AI solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of an inclusive workplace committed to equal opportunity.
- Why this job: Shape the future of AI while making a difference for millions of citizens.
- Qualifications: 6+ years in a technical role with experience in public sector AI.
The predicted salary is between 70000 - 90000 £ per year.
Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
- Creating custom AI applications that will impact millions of citizens
- Generating high-quality training data for national LLMs
- Upskilling and advisory services to spread the impact of AI
As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners.
At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting‑edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you.
You will:
- Own the production outcome: Take full accountability for the long‑term performance and reliability of AI use cases deployed across international government agencies.
- Ensure Full-Stack integrity: Oversee the end‑to‑end health of the platform, ensuring seamless integration between the AI core and all full‑stack components, from APIs to UI, to maintain a responsive and production‑ready environment.
- Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability.
- Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks.
- Incident command: Lead the response for production issues in mission‑critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again.
- Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials.
- Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases.
Ideally, you have:
- Experience: 6+ years in a high‑impact technical role (SRE, FDE or MLOps) with experience in the public sector.
- Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI.
- System architecture proficiency: Proven experience maintaining production‑grade applications with a deep understanding of the full request lifecycle‑connecting frontend/API layers to the backend and AI core.
- Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools.
- Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them.
- Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy.
- Customer communication: The ability to explain to a high‑ranking official why the performance of the system has degraded and how we are fixing it.
Solutions Engineer, Enterprise in London employer: AI Chopping Block, Inc.
At Scale, we pride ourselves on being an exceptional employer, particularly for those passionate about leveraging AI to make a meaningful impact in the public sector. Our inclusive work culture fosters innovation and collaboration, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. Located in a dynamic environment, you will be part of a team that is not only shaping the future of technology but also enhancing the lives of millions of citizens worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer, Enterprise in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Scale or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by diving deep into AI applications and public sector challenges. Show us you understand the impact of your work and how it can transform operations.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios during interviews, demonstrating how you'd handle production issues in mission-critical environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Solutions Engineer, Enterprise in London
Some tips for your application 🫡
Show Your Passion for AI:When writing your application, let us see your enthusiasm for AI and its impact on the public sector. Share any relevant projects or experiences that highlight your commitment to using technology for good.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Solutions Engineer role. Highlight your experience with full-stack applications and how it aligns with our mission at Scale.
Be Clear and Concise:We appreciate clarity! Use straightforward language and avoid jargon where possible. This helps us understand your skills and experiences without getting lost in technical details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at AI Chopping Block, Inc.
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI applications, especially in the public sector. Be ready to discuss how you've tackled challenges in previous roles and how your experience aligns with the responsibilities of a Solutions Engineer.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled production issues in high-stakes environments. Highlight your ability to lead incident responses and ensure system reliability, as this is crucial for the role.
✨Understand Compliance and Security Standards
Familiarise yourself with international government security standards and the complexities of deploying sovereign AI. Being able to speak confidently about these topics will show that you’re ready to navigate the regulatory landscape.
✨Communicate Clearly with Non-Techies
Practice explaining technical concepts in simple terms. You’ll need to bridge the gap between deep technical metrics and insights for senior officials, so being able to communicate effectively is key.
