At a Glance
- Tasks: Design and develop AI applications that transform public sector operations.
- Company: Join a leading tech company focused on impactful AI solutions for government.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to innovation and excellence.
- Why this job: Shape the future of AI while making a difference for millions of citizens.
- Qualifications: 6+ years in a technical role with experience in public sector AI.
The predicted salary is between 70000 - 90000 £ per year.
Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
- Creating custom AI applications that will impact millions of citizens
- Generating high-quality training data for national LLMs
- Upskilling and advisory services to spread the impact of AI
As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners.
You will:
- Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies.
- Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment.
- Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability.
- Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks.
- Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again.
- Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials.
- Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases.
Ideally, you have:
- Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector.
- Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI.
- System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle - connecting frontend/API layers to the backend and AI core.
- Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools.
- Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them.
- Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy.
- Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it.
Software Engineer, Enterprise in London employer: AI Chopping Block, Inc.
At Scale, we pride ourselves on being an exceptional employer, particularly for those passionate about leveraging AI to make a meaningful impact in the public sector. Our collaborative work culture fosters innovation and inclusivity, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. Located in a dynamic environment, we offer unique advantages such as exposure to international government projects and the chance to work with cutting-edge technology that transforms how public services operate.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer, Enterprise in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Scale. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or GitHub with projects that highlight your experience in AI and full-stack development, make sure to share it. It’s a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for the interview by diving deep into Scale’s mission and recent projects. Being able to discuss how your skills align with their goals will set you apart from the crowd. Plus, it shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Software Engineer, Enterprise in London
Some tips for your application 🫡
Show Your Passion for AI:When writing your application, let us see your enthusiasm for AI and its impact on the public sector. Share any relevant projects or experiences that highlight your commitment to using technology for good.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our mission and the role's requirements.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to understand your qualifications and how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AI Chopping Block, Inc.
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI applications, especially in the public sector. Be ready to discuss how you've tackled challenges in previous roles and how your experience aligns with the responsibilities outlined in the job description.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your ability to solve complex problems, particularly in high-stakes environments. Think about times when you had to lead a response to production issues and how you ensured reliability and performance.
✨Understand Compliance and Security Standards
Familiarise yourself with international government security standards and the complexities of deploying sovereign AI. Be prepared to discuss how you’ve navigated these frameworks in past projects and how you can apply that knowledge at Scale.
✨Communicate Clearly with Non-Techies
Practice explaining technical concepts in simple terms. You might need to translate deep technical performance metrics for senior officials, so being able to communicate effectively is key. Think of examples where you successfully bridged the gap between tech and non-tech stakeholders.
