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- Tasks: Manage CRM systems and enhance customer engagement in luxury real estate.
- Company: Join AHS, a premier luxury real estate development company.
- Benefits: Competitive salary, career advancement, and a supportive work-life balance.
- Why this job: Make a real impact in luxury real estate while fostering client relationships.
- Qualifications: 5+ years of CRM experience and strong analytical skills required.
- Other info: Innovative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
AHS, a premier luxury real estate development company, is looking for a dynamic and results-driven CRM (Customer Relationship Management) Specialist to join our growing team. In this role, you will play a crucial part in enhancing customer engagement and satisfaction by managing our CRM system and optimizing our client interactions throughout the real estate development process. You will be responsible for leveraging data to build strong relationships with clients and ensuring that their needs are met with the utmost professionalism and care.
Responsibilities
- Manage and maintain the CRM system, ensuring data integrity and accuracy.
- Develop strategies to enhance customer engagement and improve the overall client experience.
- Analyze customer data to identify trends, insights, and opportunities for growth.
- Coordinate with sales, marketing, and design teams to align client communications and messaging.
- Implement and track customer feedback mechanisms to continually improve service offerings.
- Create detailed reports on client interactions, sales performance, and customer satisfaction.
- Train team members on CRM best practices and address any system-related issues.
- Stay informed about industry trends in CRM and luxury real estate to bring innovative ideas to our practices.
- Ensure CRM systems comply with GDPR, UAE data protection laws, and internal privacy policies.
- Liaise with legal counsel to review customer communication templates and consent mechanisms.
- Maintain audit trails and documentation for regulatory reporting.
- Implement secure data handling protocols and manage access controls.
- Monitor and report any data breaches or compliance risk.
Requirements
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- 5+ years of CRM experience in real estate, or luxury sectors.
- Strong understanding of CRM platforms and customer lifecycle management.
- Knowledge of data privacy regulations and legal compliance in CRM systems.
- Strong understanding of CRM software (experience with Salesforce, HubSpot, or similar platforms).
- Exceptional analytical skills with the ability to interpret data and make strategic decisions.
- Strong communication and interpersonal skills to foster relationships with clients and team members.
- Proficiency in Microsoft Office Suite and other data analysis tools.
- Detail-oriented with strong organizational skills and the ability to manage multiple projects.
- Familiarity with customer service principles and practices.
- Passion for luxury real estate and commitment to providing exceptional service.
Benefits
- Innovative Environment: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
- Career Advancement: Enjoy opportunities for professional growth and development, with a clear path for career progression.
- Collaborative Culture: Join a team-oriented environment where collaboration and mutual support are highly valued.
- Competitive Compensation: Receive a competitive salary and benefits package that rewards your hard work and dedication.
- Work-Life Balance: Enjoy a supportive work environment that values work-life balance and employee well-being.
Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
Luxury Real Estate Developer CRM in London employer: AHS
Contact Detail:
AHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Real Estate Developer CRM in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury real estate scene. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or team members, be ready to discuss your CRM experience and how you've used data to enhance customer engagement. Bring examples of your work or even a portfolio to make a lasting impression.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them why you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and gives you a better chance to stand out in the crowd. Don’t miss out on the opportunity to be part of our innovative team!
We think you need these skills to ace Luxury Real Estate Developer CRM in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM role in luxury real estate. Highlight your relevant experience and skills that align with the job description, especially your CRM expertise and understanding of customer engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury real estate and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Analytical Skills: Since this role involves analysing customer data, make sure to include examples of how you've used data to drive decisions in past roles. We love seeing how you can turn insights into action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at AHS
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the CRM systems mentioned in the job description, like Salesforce or HubSpot. Familiarise yourself with their features and how they can enhance customer engagement, as this will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've used data to drive decisions in previous roles. Think about trends you've identified and how those insights led to improved client experiences. This will demonstrate your ability to leverage data effectively, which is crucial for the role.
✨Understand the Luxury Market
Brush up on current trends in luxury real estate and customer service principles. Being able to speak knowledgeably about the industry will not only impress your interviewers but also show your passion for the field, which is key for a role focused on high-end clients.
✨Prepare Questions About Compliance
Since the role involves GDPR and data protection laws, come prepared with questions about how the company ensures compliance. This shows that you take data privacy seriously and are proactive about understanding the legal aspects of CRM, which is essential in today’s market.
