FT Replenishment Manager (H) in Salisbury

Count on me – We know what to do, we make it easy, we do our part and we care!

Primary Purpose: Responsible for shelf inventory management within Center Store, including responsibility for the in-stock position for our customers. Collaborate with Store and Department leadership to plan for key events, holidays, and merchandising events.

Duties and Responsibilities:

• Order and maintain the product level of Center Store through proper utilization of CAO.
• Train, coach, and influence associates on ways to grow sales, reduce shrink and increase customer satisfaction.
• Partner with schedule writers to ensure all replenishment and CAO activities are properly scheduled.
• Prioritise daily workload to ensure that variety and selection is available.
• Set and achieve goals around continual in-stock service levels within Grocery, HBC, and DSD (between time of contracted service).
• Assist in planning proactively to address future business needs through the delivery of in-stock conditions and replenishment activities.
• Maintain shelf allocations and replenishes in accordance with all policies, procedures and guidelines.
• Support leadership and motivation within the store to promote a culture reflective of our Brand and Strategy.
• Support the achievement of budgeted financial operating results with a focus on minimising SHRINK, achieving labour results, managing operating inventory, controlling supply expense and overall productivity.
• Maintain an atmosphere of enthusiastic customer awareness with a primary emphasis on creating positive shopping experiences.
• Role model outstanding customer service, leveraging your skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations.
• Control store expenses through proper ordering of supplies.
• Understand and use company tools such as CAO and average cost inventory system (ACIS).
• Ensure that ordering and receiving is accomplished in accordance with policies and guidelines.
• Observe and correct all unsafe conditions that could cause associate or customer accidents. Report to Manager on Duty (MOD).
• Report to the MOD all associate and customer accidents in accordance with Food Lion’s established procedures.
• Assist with the physical Center Store inventory of product on hand.
• Ensure compliance with local, state and federal regulations.
• Adhere to all company guidelines, policies, procedures, and standard practices.
• Successfully complete all training through computer based training, training packets, and training aid courses.
• Perform all other duties as assigned.

Qualifications:

• High School graduate or equivalent preferred.
• Excellent interpersonal, organisational, communication, and customer service skills.
• Good understanding of store operations preferred.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Ability to prioritise and work independently with minimal supervision.
• Good understanding of ordering, CAO, and inventory systems.

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions.
• Ability to use hand held computers for ordering, scan outs, and inventory management.
• Stand 100% of the time, frequently walking short distances.
• Ability to push or pull up to 2000 pounds using a pallet jack or float (stock cart).
• Perform repetitive hand and arm motions.
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion.
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners.
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
• Meet established volume activity standards for the position.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Have sufficient visual ability to check invoices, dates, and other written documents.