At a Glance
- Tasks: Deliver top-notch customer service in the Perishable Department while maintaining product standards.
- Company: Join a friendly team at Food Lion, where customer satisfaction is our priority.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a supportive environment.
- Other info: Enjoy a fast-paced role with hands-on training and a chance to learn essential skills.
- Why this job: Be part of a dynamic team that values your contributions and offers real-world experience.
- Qualifications: High school diploma preferred; strong communication and customer service skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
Primary Purpose: Provide quality customer service within the Perishable Department. Responsible for maintaining standards in accordance with the standard practice manual, maximising sales through excellent customer service and minimising shrink through proper utilisation of standard practice.
Duties and Responsibilities:
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
- Be courteous and helpful to other associates.
- Understand and use company tools such as average cost inventory system (ACIS) and ordering (CAO).
- Receive deliveries, code where applicable, rotate and put in appropriate storage area.
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
- Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream.
- Process beef and grinds as directed from the planned production tool and as requested or needed.
- Wrap, label, weigh and stock meat case as requested or needed.
- Assemble, disassemble, and clean the grinder as requested or needed.
- Properly clean and sanitise the department.
- Maintain variety and layout standards.
- Ensure that all advertising and sales promotion materials applicable to the department are properly utilised.
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
- Understand and follow Food Safety and Workplace Safety guidelines and procedures.
- Observe and correct all unsafe conditions that could cause associate or customer accidents.
- Report all associate and customer accidents in accordance with established procedures to the Manager on Duty.
- Ensure compliance with local, state and federal regulations.
- Wear the company uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the dress code.
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
- Perform all other duties as assigned.
Qualifications:
- High school graduate or equivalent preferred.
- Excellent interpersonal, organisational, communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements:
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
- Be able to handle a variety of substances associated with cleaning and packaging materials.
- Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
PT Perishable Associate in Manchester employer: Ahold Delhaize
At Food Lion, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and teamwork within our Perishable Department. Our employees benefit from comprehensive training, opportunities for career advancement, and a supportive environment that encourages personal growth while ensuring a positive shopping experience for our customers. Join us in a role where your contributions are valued, and enjoy the unique advantage of working in a community-focused setting that champions both safety and quality.
StudySmarter Expert Advice🤫
We think this is how you could land PT Perishable Associate in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Food Lion's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewer.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can showcase your customer service skills and teamwork, which are key for the PT Perishable Associate role.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the Food Lion dress code. A neat appearance shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace PT Perishable Associate in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've created positive shopping experiences for customers in the past!
Be Specific About Your Experience:Don't just list your previous jobs; tell us about what you did! If you've worked with perishable goods or in a fast-paced environment, share those details. It helps us understand how you'd fit into our team.
Use the Right Language:Match the tone of the job description in your application. Use terms like 'enthusiastic customer awareness' and 'proper product levels' to show that you understand what we're looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ahold Delhaize
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a PT Perishable Associate. Familiarise yourself with customer service principles and the importance of maintaining product standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about providing excellent customer service, be ready to share examples of how you've handled customer interactions in the past. Think of times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to create a positive shopping experience.
✨Get Technical
Brush up on any technical tools mentioned in the job description, like the average cost inventory system (ACIS) and ordering (CAO). If you have experience with similar systems, be sure to mention it. If not, express your willingness to learn and adapt quickly to new technologies.
✨Dress for Success
Make sure you present yourself neatly and professionally for the interview. While you might not need to wear the Food Lion uniform, looking tidy and well-groomed shows respect for the company and the role. Plus, it sets a positive tone for the interview!
