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- Tasks: Manage secured loans from start to finish, ensuring a smooth customer journey.
- Company: Join a growing lender in the North West of England with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, hybrid working, top equipment, and career development support.
- Why this job: Be part of a dynamic team, build relationships, and make a real impact in the lending process.
- Qualifications: Experience in finance or property is preferred; organisation and a strong work ethic are essential.
- Other info: Flexible work environment with opportunities for site visits and personal growth.
We are seeking an organised, forward thinking Loan Manager to join a growing lender based in the North West of England. Are you experienced within the lifecycle of a secured loan? If so, we want to hear from you!
As Loan Manager, you will be responsible for taking the bridging/development loan from the Business Development Manager and managing it through to completion, ensuring a smooth customer journey. Once the property loan has paid out, you will maintain regular contact with the customer, ensuring it is on track to be paid back on time, assessing whether they need further money, and assisting them through to full redemption.
What do the day to day responsibilities of a Loan Manager include?
- Processing applications, meeting with customers to assess their financial situation and determine eligibility
- Reviewing documents to back up their creditworthiness
- Maintaining systems and CRM details accurately, whilst providing excellent customer service
- Building and maintaining relationships with customers and introducers
- Maintaining regular communication with clients and customers of the business
- Assisting customers with any post completion queries, maintaining regular contact and being their first port of call
- Working closely with the Business Development Manager to get the deal over the line initially, and then continue to work with the client to ensure timely redemption of the loan
- Working with senior leadership to report on the loan status, expected redemption dates, any potential red flags and risks, and all other relevant information
Who are we looking for as our next Loan Manager?
- Experience within a similar role is preferred but not essential; we are looking for someone who is highly organised and comes from some kind of financial/construction/legal background
- Personality and work ethic is key here; we need someone who we can trust to get their head down and work towards the collective goal as the business grows
- Must have knowledge of property in either a lending capacity or from a property development perspective
What can we offer you?
- Competitive basic salary of up to £55k per annum basic, plus annual profit share bonus
- Hybrid working pattern, with 2 days based in the Formby office, and the remainder from home
- All top of the range equipment provided
- A flexible approach to work, with some days including site visits, enabling you to physically see what and who you are working with
- Company pension and paid holiday allowance
- Support to develop your personal skills and progress in your career
So if you fancy yourself as our new Loan Manager, get in touch today!
Loan Manager employer: AHM Recruitment Ltd t/a DEFC Group
Contact Detail:
AHM Recruitment Ltd t/a DEFC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan Manager
✨Tip Number 1
Familiarise yourself with the lifecycle of secured loans, especially bridging and development loans. Understanding the nuances of these types of loans will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the financial and property sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've successfully managed customer relationships in previous roles. Be ready to share specific examples that highlight your ability to maintain communication and ensure customer satisfaction.
✨Tip Number 4
Research the company thoroughly, including their values and recent projects. This knowledge will not only help you tailor your approach but also show your genuine interest in becoming part of their team.
We think you need these skills to ace Loan Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in secured loans, customer service, and any financial or legal background. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to manage customer relationships. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and attention to detail. These are crucial for a Loan Manager, especially when dealing with clients and managing loan processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at AHM Recruitment Ltd t/a DEFC Group
✨Showcase Your Organisational Skills
As a Loan Manager, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Understand the Loan Lifecycle
Familiarise yourself with the entire lifecycle of secured loans, especially bridging and development loans. Be ready to discuss how you would manage a loan from initiation to completion, highlighting any relevant experience you have in this area.
✨Emphasise Customer Service
Excellent customer service is key in this role. Prepare to share instances where you went above and beyond for clients, particularly in financial contexts. This will show that you can maintain strong relationships and ensure a smooth customer journey.
✨Demonstrate Your Financial Knowledge
Since the role requires knowledge of property and finance, brush up on relevant terminology and concepts. Be prepared to discuss how your background in finance, construction, or legal matters can contribute to your success as a Loan Manager.
