Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to handle IT support requests and ensure smooth operations.
- Company: Alfred H Knight is a leader in weighing, sampling, and analysis with a professional reputation.
- Benefits: Enjoy a dynamic work environment and opportunities for professional growth.
- Why this job: Be part of a supportive culture that values knowledge and teamwork.
- Qualifications: Experience in IT support and strong problem-solving skills are essential.
- Other info: This role is based at our Head Office in Liverpool, UK.
The predicted salary is between 36000 - 60000 £ per year.
Alfred H Knight has an exciting opportunity for a Senior IT Service Desk Analyst to join our team based at our Head Office in Liverpool, UK. You will be responsible for accepting, logging, and responding to IT support requests from across the AHK group.
About the company: Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. Alfred H Knight thrive by continuing to...
Senior IT Service Desk Analyst employer: AHK
Contact Detail:
AHK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Service Desk Analyst
✨Tip Number 1
Familiarise yourself with the specific IT tools and software that Alfred H Knight uses. Research their current systems and any recent updates to ensure you can speak knowledgeably about them during your interview.
✨Tip Number 2
Highlight your experience in managing IT support requests effectively. Prepare examples of how you've successfully resolved issues in previous roles, as this will demonstrate your capability to handle the responsibilities of a Senior IT Service Desk Analyst.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you interact with non-technical users. Being able to explain complex IT concepts in simple terms is crucial for this role, so have some examples ready.
✨Tip Number 4
Research Alfred H Knight's company culture and values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a candidate, making you a more attractive applicant.
We think you need these skills to ace Senior IT Service Desk Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior IT Service Desk Analyst position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in IT support roles. Mention specific tools or technologies you have used that are relevant to the position at Alfred H Knight.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved IT issues in the past. This will demonstrate your ability to handle support requests effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Make sure to convey why you want to work at Alfred H Knight specifically.
How to prepare for a job interview at AHK
✨Understand the Role
Make sure you have a clear understanding of what a Senior IT Service Desk Analyst does. Familiarise yourself with the responsibilities mentioned in the job description, such as logging and responding to IT support requests.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise and experience with IT support systems. Highlight any relevant tools or software you've used in previous roles that would be beneficial for this position.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to provide examples of how you've successfully resolved IT issues in the past. This will showcase your analytical skills and ability to handle pressure.
✨Research the Company
Take some time to learn about Alfred H Knight and their operations. Understanding their values and mission will help you align your answers with what they are looking for in a candidate.
