Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendly solutions. You will work within a high-performing Service Delivery team, configuring equipment, supporting bespoke systems, and contributing to knowledge-base documentation. Strong communication and collaboration across global IT teams are essential. #J-18808-Ljbffr
Global IT Service Desk Analyst — Impactful Support employer: AHK Group
Alfred H Knight is an exceptional employer, offering a supportive and inclusive work culture in Liverpool, UK, where employees are encouraged to grow and develop their skills in a dynamic laboratory environment. With a strong commitment to employee well-being, the company provides a comprehensive benefits package, including pension and life assurance, while fostering a collaborative atmosphere that values teamwork and respect. Join us to be part of a family-owned business with a rich heritage, dedicated to excellence in analytical services and continuous investment in our people and technology.
