Alfred H Knight is seeking a Service Desk Support Analyst to join our Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging and troubleshooting IT incidents and translating complex technical issues into user-friendly solutions.
You will configure and deploy equipment, support our bespoke systems with SQL queries, and contribute to knowledge base documentation while collaborating with a global team and on-call rota.
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Global IT Service Desk Analyst – 1st Contact Support in Knowsley employer: AHK Group Ltd
Alfred H Knight is an excellent employer, offering a dynamic work environment at our Head Office in Prescot, where collaboration and support are at the forefront of our culture. We prioritise employee growth through ongoing training and development opportunities, ensuring that our team members can thrive in their roles while enjoying a healthy work-life balance. With a focus on teamwork and a commitment to excellence, we provide a rewarding workplace for those looking to make a meaningful impact in facilities operations.
