At a Glance
- Tasks: Support customers with product expertise and help them build amazing products.
- Company: Join a pioneering, independent software company that values people and profit.
- Benefits: Competitive salary, profit sharing, full medical coverage, and generous paid time off.
- Other info: Fully remote work environment with excellent growth opportunities.
- Why this job: Make a real impact by mentoring teams and guiding diverse customers.
- Qualifications: Six+ years in product management and strong communication skills.
The predicted salary is between 80000 - 136000 € per year.
Senior Product Success Managers at Aha! work directly with customers to provide consultative support.
This Role Is For You If
- You have six+ years of product management experience
- You prefer interacting with customers rather than engineering teams
- You want to share your expertise and demo our software to help other product teams build lovable products
- You enjoy guiding customers of all sizes — from lean teams to major enterprise organizations
- You love to mentor teammates and champion internal best practices
Plus, You Want To Join a Company Like This
- Pioneers: We established the product management software market and are recognized as market leaders
- Different: We are a unique, high‑growth software company that is independent of VCs and private equity
- Profitable: We put people and profit first. Our company is highly stable and sustainable
- Fully remote: We are experts who achieve our best work where we live — with no drama
Requirements
- Six or more years of experience defining, managing, and launching customer‑facing experiences at a growing software or technology company
- Experience working directly with customers at organizations of all sizes
- Deep curiosity to learn complex tools and workflows (including advanced AI capabilities)
- Experience mentoring teammates and supporting their growth
- Strong written communication skills
- Confidence to pursue dynamic opportunities
Grow with us
- U.S. base salary range: $100,000-$170,000, plus profit sharing
- Retirement contributions: Percentage of total pay, contributed monthly
- Medical, dental, and vision: Many teammates are covered at 100%
- Paid time off: Up to 200 hours off per year
- Parental leave: 30 to 90 days, plus paid care/bereavement leave
- Learning stipend: Up to $1,000 annually, plus paid learning time
- Volunteer opportunities: Available throughout the year
Sr. Product Success Manager in London employer: Aha!
Aha! is an exceptional employer for Senior Product Success Managers, offering a fully remote work environment that prioritises employee well-being and professional growth. With a strong focus on mentorship and collaboration, employees enjoy generous benefits including comprehensive health coverage, substantial paid time off, and a learning stipend to foster continuous development. Join a pioneering company that values people and profit, providing a stable and rewarding career path in the thriving software industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Product Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sr. Product Success Manager role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by practising common questions related to product management and customer success. We suggest you come armed with examples of how you've guided customers and mentored teammates in the past.
✨Tip Number 3
Showcase your passion for the product! When you get the chance to demo software, make it engaging and relatable. We want to see how you can help other teams build lovable products, so let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sr. Product Success Manager in London
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your six+ years of product management experience in your application. We want to see how you've interacted with customers and helped them succeed, so share specific examples that showcase your skills.
Be Customer-Focused:Since this role is all about working directly with customers, emphasise your passion for customer interaction. Let us know how you've guided teams and shared your expertise to help them build lovable products.
Demonstrate Your Curiosity:We love candidates who are eager to learn! Mention any experiences where you've tackled complex tools or workflows, especially if they involve advanced AI capabilities. Show us your deep curiosity!
Polish Your Writing:Strong written communication skills are a must for this role. Make sure your application is clear, concise, and free of errors. This is your chance to demonstrate your ability to communicate effectively, so take your time to get it right!
How to prepare for a job interview at Aha!
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product and its features. Familiarise yourself with how it helps customers build lovable products. This will allow you to confidently discuss how your experience aligns with the company's mission.
✨Showcase Your Customer Interaction Skills
Since this role focuses on customer interaction, prepare examples of how you've successfully engaged with clients in the past. Highlight your consultative approach and any specific instances where you helped customers achieve their goals using your product management expertise.
✨Demonstrate Your Mentorship Experience
Be ready to talk about your experience mentoring teammates. Share specific examples of how you've supported their growth and championed best practices within your team. This will show that you not only excel in your role but also contribute to a positive team culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s culture, product roadmap, and customer success strategies. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it demonstrates your deep curiosity, which is essential for this position.
