At a Glance
- Tasks: Troubleshoot complex IT issues and manage the Microsoft 365 ecosystem.
- Company: AGS, a dynamic company supporting high-growth tech firms.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Join a team that values innovation and collaboration.
- Why this job: Be the go-to expert in a fast-paced tech environment.
- Qualifications: Strong expertise in Azure AD and ITSM processes required.
The predicted salary is between 60000 - 80000 € per year.
AGS is seeking a senior IT professional in Greater London to act as the escalation point for L2/L3 service desk incidents. Responsibilities include troubleshooting complex issues across Windows, macOS, and Microsoft 365, as well as managing the Microsoft 365 ecosystem. Ideal candidates should have strong expertise in Azure AD and ITSM processes. Join AGS to work in a dynamic environment that supports high-growth technology companies.
Senior Systems Engineer – 365/AzureAD & ITSM Lead in London employer: AGS
AGS is an exceptional employer located in Greater London, offering a vibrant work culture that fosters innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation, and the chance to work with cutting-edge technology in a supportive environment tailored for high-growth companies. Join us to be part of a team that values your expertise and encourages meaningful contributions to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Systems Engineer – 365/AzureAD & ITSM Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft 365 and Azure AD. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your troubleshooting successes and ITSM process improvements. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses, especially around complex issues you've tackled in Windows, macOS, and Microsoft 365 environments.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Senior Systems Engineer role!
We think you need these skills to ace Senior Systems Engineer – 365/AzureAD & ITSM Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows, macOS, and Microsoft 365. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in Azure AD and ITSM processes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Systems Engineer role. Share specific examples of how you've tackled complex issues in the past, especially in a service desk environment.
Showcase Your Problem-Solving Skills:In your application, highlight instances where you've successfully resolved L2/L3 incidents. We love candidates who can demonstrate their troubleshooting prowess, so don’t hold back on those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at AGS. Let’s get started on this journey together!
How to prepare for a job interview at AGS
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, macOS, and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you’re not just familiar with the systems but can also handle complex issues.
✨Showcase Your Azure AD Expertise
Since strong expertise in Azure AD is a must, prepare to talk about your experience managing identities and access. Think of examples where you’ve implemented security measures or streamlined processes using Azure AD. This will demonstrate your capability to lead in this area.
✨Understand ITSM Processes
Familiarise yourself with ITSM frameworks and be ready to discuss how you’ve applied these in previous roles. Highlight any specific tools you’ve used and how they improved service delivery. This will help you stand out as someone who can effectively manage service desk incidents.
✨Ask Insightful Questions
Prepare some thoughtful questions about AGS’s approach to technology and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.
